EMA/Opalis Webinar:
Automating IT Processes to Ensure Virtualization Success
-Andi Mann, Research Director, EMA
-Todd DeLaughter, President & CEO, Opalis Software
-Tuesday 4/1 @ 9 am Pacific / 12pm Eastern
EMA/Bomgar Webinar:
Reducing Customer Support Costs & Improving Service Quality with Remote Support
-Lisa Erickson-Harris, Research Director, EMA
-Chris Watson, VP of Strategic Alliances, Bomgar
-Thursday 4/3 @ 11 am Pacific / 2 pm Eastern
EMA Webinar:
How Federal CIOs can Leverage ITIL ITSM to Enhance Mission Effectiveness
-Hank Marquis, Director of ITSM Consulting, EMA
-Bob Haycock, President, Haycock Strategies
-Friday 4/11 @ 11am Pacific / 2pm Eastern
EMA/Bomgar Webinar:
Making Your Support Organization Part of the Solution: Protecting Sensitive Data Remotely
- Chris Matney, Consulting Director of IT Services, EMA
- Joel Bomgar, CEO, Bomgar
- Thursday 4/17 @ 11 am Pacific / 2 pm Eastern
EMA/UC4 Webinar:
Solving Critical Application Management Issues with Workload Automation
-Andi Mann, Research Director, EMA
-Guenther Flamm, Chief Marketing Officer, UC4
-Wednesday 4/23 @ 10am Pacific / 1pm Eastern
EMA analysts and consultants are respected IT management thought leaders. Check out these recent articles:
What Ever Happened to Network Management?
by Dennis Drogseth – Network World – March 4, 2008
Taking the Next Step with BSM
by Paul Burns - CIO Update – March 10, 2008
A 5-Step Process for Defining IT Services
by Hank Marquis – DITY Weekly Newsletter – March 11, 2008
IT Service Catalogs in 5 Steps
by Hank Marquis – DITY Weekly Newsletter – March 18, 2008
Network Management: Who’s Really in Control?
by Larry Burton - Network World – March 24, 2008
Effective Project Management, ITIL and BSM
by Hank Marquis – CIO Update – March 24, 2008
Remote Support and Service Management
by Lisa Erickson-Harris– DITY Weekly Newsletter – March 25, 2008
Look for EMA analysts speaking at these upcoming events:
Interop Las Vegas 2008
-Hank Marquis
Director of ITSM Consulting
-Chris Matney
Consulting Director of IT Services
-April 29 – 30, 2008
-Las Vegas, NV
SCSI Trade Association
-Mike Karp
Senior Analyst
-May 6, 2008
-San Jose, CA
SC Magazine’s Annual IT Security Executive Forum
-Scott Crawford
Research Director
-May 12 – 14, 2008
-Hilton Head, SC
2008 Virtualization Conference + Expo
-Andi Mann
Research Director
-June 23 – 24, 2008
-New York, NY
ITIL Certification Training and Implementation Workshops
Multiple Delivery Formats
* Instructor Led Open Enrollment and Onsite Classes
* Instructor Led Virtual (Webinar)
* Mentored Led Classroom (in class mentor)
* Mentored Led Virtual (remote mentor)
* Web (self-study)
Student Manuals available with all programs.
Contact: Rick Lemieux at rick.lemieux@itsmsolutions for more information. |
Access back issues of EMA newsletters, including the EMA Resource Roundup and the IT Management Solutions Center Newsletter.
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Virtualization and Management: Trends, Forecasts, and Recommendations
Latest EMA Virtualization Study is Most In-Depth, Comprehensive to Date
by Andi Mann, Research Director, EMA
Many readers will have seen a recent invitation to participate in an EMA survey on virtualization. Well, the results are in, and I am busy analyzing them, checking the market, and writing up the research report. This is going to be the most important research study into the virtualization landscape to date. It has hundreds of data points, from hundreds of enterprises of all sizes, and many different case studies. It will be the first independent research report that uses long-term data collection to provide not just historical analysis, but also accurate data-driven forecasts and trend analyses.
Subscribers: New EMA Research in March
Check out the latest research from the EMA team of IT management experts:
| Document Name |
Document Type |
Analyst |
| *The SLM and BSM Market Forecast for 2008 to 2012 |
Research Report |
Lisa Erickson-Harris |
*Defining Value for CMDB Systems – Some Internal and External Metrics to Help You Get Started |
Research Report |
Dennis Drogseth |
| Outsourcing, Offshoring, and SaaS: Eyes Wide Shut? |
Advisory Note |
Julie Craig |
| Asset Management as a Service and Financial Planning Tool |
Advisory Note |
Lisa Erickson-Harris |
| Justifying IT Projects in a Flat Budget World: Thinking Past the Enterprise Boundary |
Advisory Note |
Hank Marquis |
| Wake Up, Risk Managers - Société Générale Highlights the Critical Dependency of Business Risk Control on IT |
Advisory Note |
Scott Crawford |
| The Business Case for Green IT |
Advisory Note |
Steve Brasen |
| BMC SMPM: Bridging the Gap Between ITIL and Reality |
Impact Brief |
Lisa Erickson-Harris |
| IBM Provides A Vision For The New Enterprise Data Center |
Impact Brief |
Paul Burns |
| More than a Fast Track to Compliance: Solidcore Introduces Two New Solutions Targeting PCI |
Impact Brief |
Scott Crawford |
| LinMin Announces Acquisition and New Release of Open Country Provisioning Solution |
Impact Brief |
Steve Brasen |
| Simple Identification And Remediation: F5 and WhiteHat Integrate Web Application Assessment and Defense Technologies |
Impact Brief |
Mike Montecillo |
| BMC Software Acquires BladeLogic |
Impact Brief |
Andi Mann |
| EMC’s New Challenge: IT Service Management |
Impact Brief |
Lisa Erickson-Harris |
| Keeping IT Efficient: LogRythm Releases their latest in Security Incident and Event Management |
Impact Brief |
Mike Montecillo |
| Microsoft Acquires Kidaro |
Impact Brief |
Andi Mann |
| *Closing Internal User Visibility and Data Governance Gaps with PacketMotion |
White Paper |
Scott Crawford |
*Available to Premium Research Subscribers only.
Not a Subscriber?
Sign-up for our EMA Advisory Notes Service – subscribe online now for only $495. Or, find out how to become a Premium Research Subscriber by contacting sales@enterprisemanagement.com.
EMA CMDB Best Practices Survey
Are you an enterprise IT professional at a North American company with 1000+ employees? Do you have hands-on or managerial responsibility for your organization’s CMDB? Share your thoughts on CMDB challenges, benefits, and best practices. Qualified respondents who complete the survey will receive a summary of the survey findings.
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