EMA/Bomgar Webinar:
Expanding IT Support Staff Capabilities While Reducing Workloads
-Steve Brasen, Analyst, EMA
-Nathan McNeill, Co-Founder & VP Product Strategy, Bomgar
-Robert Baird, Manager, Houghton Mifflin Harcourt
-Thursday 5/1 @ 11am Pacific / 2pm Eastern

EMA/ASG Webinar:
SLM and BSM: The Future of IT Management. Are You Ready?
-Lisa Erickson-Harris, Research Director, EMA
-Jimmy Augustine, VP of Marketing, ASG
-Tuesday 5/6 @ 9 am Pacific / 12pm Eastern

EMA/ASG Webinar:
Managing Business Service Performance in a Virtual Environment
-Andi Mann, Research Director, EMA
-John Connor, CTO & SVP of Business Development, ASG
-Tuesday 5/13 @ 9 am Pacific / 12pm Eastern

EMA Webinar:
Virtualization & Management: New Research Highlights
-Andi Mann, Research Director, EMA
-Tuesday 5/15 @ 11am Pacific / 2pm Eastern

EMA/N(i)² Webinar:
How to Show Value for Your CMDB Deployment: Some Do’s and Don’ts for Optimizing Your Investments
-Dennis Drogseth, VP, EMA
-Joseph Bondi, Director of Business Solutions Strategy, N(i)2
-Wednesday 5/21 @ 11am Pacific / 2pm Eastern

EMA/PROGNOSIS Webinar:
Best Practices for Managing IP Telephony as a Service
-Larry Burton, Senior Analyst, EMA
-John Dunne, Global Product Manager, PROGNOSIS
-Thursday 5/22 @ 11am Pacific / 2pm Eastern

EMA Webinar:
Defining IT Governance, Risk and Compliance in the Real World
-Scott Crawford, Research Director, EMA
-Wednesday 5/28 @ 11am Pacific / 2pm Eastern

EMA/Tideway On-Demand Webinar:
The Business Case for Green IT
-Steve Brasen, Analyst, EMA
-Kosten Metreweli, VP Product Marketing, Tideway
-On-Demand | Watch it Now!

EMA analysts and consultants are respected IT management thought leaders. Check out these recent articles:

Some Signs of Progress in IT Asset Management and Financial Planning
by Dennis Drogseth – Network World – April 1, 2008

Five Steps to Transparent Metrics
by Hank Marquis - DITY Weekly Newsletter – April 1, 2008

Infra Buy Gets EMC into ITSM
by Lisa Erickson-Harris – Network World – April 7, 2008

Measuring the Success of Your CMDB
by Dennis Drogseth – CIO Update – April 14, 2008

CMDB in the NOC: Is It Time Yet?
by Dennis Drogseth – Network World – April 14, 2008

Think Past Internal Boundaries to Justify IT Projects
by Hank Marquis – ITSM Watch – April 16, 2008

CMDB in the NOC: Voices from the Trenches
by Dennis Drogseth – CIO Update – April 21, 2008

The End-to-End Challenge
by Julie Craig – CIO Update – April 28, 2008

Look for EMA analysts speaking at these upcoming events:

Interop Las Vegas 2008
-Hank Marquis, Director of ITSM Consulting
-Chris Matney, Consulting Director of IT Services
-April 29 – 30, 2008
-Las Vegas, NV

SCSI Trade Association
-Mike Karp, Senior Analyst
-May 6, 2008
-San Jose, CA

SC Magazine’s Annual IT Security Executive Forum
-Scott Crawford, Research Director
-May 12 – 14, 2008
-Hilton Head, SC

IBM Pulse 2008
-Dennis Drogseth, Vice President
-Scott Crawford, Research Director
-May 18 – 22, 2008
-Orlando, FL

2008 Virtualization Conference + Expo
-Andi Mann
Research Director
-June 23 – 24, 2008
-New York, NY

Access back issues of EMA newsletters, including the EMA Resource Roundup and the IT Management Solutions Center Newsletter.

IT Governance, Risk and Compliance Management in the Real World
Breakthrough EMA Study Defines a Trend, Identifies Keys to IT GRC Performance

by Scott Crawford, CISSP, Research Director, EMA

Last year, I noted that “risk management” had become “the new black” where the interests of security, IT management, and the business converge. Where compliance had been the high-profile watchword of a few short years ago, risk had taken over as the unifying message du jour. This year, we see the common interests of IT risk and business impact converging on the theme of IT Governance, Risk and Compliance (IT GRC). Over a span of just a few months, IT GRC has become a loaded term, high on expectations but maddeningly short on specifics. What exactly does IT GRC mean to enterprises pursuing the broad mandates implied? How do businesses reckon success with these initiatives? What are the qualities that make for high performance in IT GRC management?

Subscribers: New EMA Research in April
Check out the latest research from the EMA team of IT management experts:

*Available to Premium Research Subscribers only.

Not a Subscriber?
Sign-up for our EMA Advisory Notes Service – subscribe online now for only $495. Or, find out how to become a Premium Research Subscriber by contacting sales@enterprisemanagement.com.

New Network Change & Configuration Management Solutions Center
The latest topic to be added to the EMA IT Management Solutions Center is Network Change and Configuration Management (NCCM). You can use this free resource to learn NCCM basics and research solutions, including:

• AdventNet ManageEngine DeviceExpert
• AlterPoint NetworkAuthority
• EMC Voyence
• HP Network Automation
• Intelliden NCCM
• Netcordia NetMRI
• OPNET Sentinel
• SolarWinds Cirrus
• Uplogix Envoy

Log-in to view these product profiles!

Already a member – Sign in to NCCM Solutions Center

Not a member? – Register for the Free IT Management Solutions Center

IT Service Catalog in the Enterprise
Are you involved in the implementation or management of a Service Catalog at an enterprise or government organization with 250+ employees? If so, we invite you to participate in this new study. Qualified respondents who complete the 20-minute online survey will receive a $10 Amazon.com gift card and a summary of the findings.