June 2007

EMA Webinars

A How-To Guide to Continuous Data Protection: Practical Ways to Make Informed CDP Decisions
Mike Karp, Senior Analyst, EMA
Tuesday 7/10 @ 2pm Eastern

Storage Virtualization: Hype or Must Have Technology
Mike Karp, Senior Analyst, EMA
Tuesday 7/24 @ 11am Eastern

On-Demand Webinar: Seven Hidden Challenges in Designing, Deploying, and Operating
Complex Enterprise Information and Communication Technology (ICT) Solutions
Jeff Cotrupe, Senior Analyst, EMA
David Page, CTO, Nexagent

EMA Articles
EMA analysts and consultants are respected IT management thought leaders. Check out these recent articles:

Ignore Online Content Technologies at Your Peril
by Andi Mann – CIO Update –
May 29, 2007

RAID 6 — Do You Really Want it?
by Mike Karp - TechRepublic –
June 8, 2007

SaaS: An Idea Whose Time Has Finally Come … Again
by Julie Craig - CIO Update –
June 13, 2007

EMA Analysts Speak
Look for EMA Analysts speaking at this upcoming event:

August 14-15, 2007 - Boston, MA

Hank Marquis
EMA Director of IT Service Management Consulting
August 14, 2007
Boston, MA

EMA Advisory Notes Service
A Wealth of IT Management Research for $495 per Year

Analyst's Corner
The CMDB: Building Block or Distraction for SLM?
by Lisa Erickson-Harris,
Senior Analyst, EMA

Service management continues to take center stage for IT; however, the nature of the debate has changed. Instead of looking at the subject of service management as a whole, these days we’re talking about specific aspects of service management, including the IT Infrastructure Library’s (ITIL) Configuration Management Data Base (CMDB). The CMDB has taken much of the limelight in service management over the past 24 months. How much impact has the CMDB had on the area of service level management (SLM)? Positive? Negative? Or, are users seeing the CMDB as disjointed from SLM?

EMA Welcomes Larry Burton
Senior Analyst - Network Management
EMA continues to expand its breadth and depth of IT Management expertise with its newest hire Senior Analyst Larry Burton. With over twenty-five years of experience across a broad range of both technical management and engineering roles, Larry is a perfect addition to EMA’s repertoire of knowledgeable and experienced analysts.

Larry’s focus will be on network management, specifically:

• Management of network infrastructures
• Configuration of network environments
• Network provisioning
• Product and service virtualization and its impact on network management

Additionally, Larry will cover the areas of VoIP and wireless technologies.

Please contact your EMA Business Development Manager to find out how Larry can help you succeed with your network management initiatives!

New EMA Research in June 2007
Advisory Notes
Check out actionable recommendations for enterprise IT professionals in the following new EMA Advisory Notes:

• What is a CMDB System in 2007? (Dennis Drogseth)
• One Real-World CMDB Deployment (Dennis Drogseth)
• How to Improve Network Availability, Reliability, and Security (Jeffrey Nudler)
• SaaS: An Idea Whose Time Has Come (Julie Craig)
• The CMDB is Dead, Long Live the CMDB! (Hank Marquis)
• Self-Service Help Desks – Can Knowledge be Pushed to the End-User? (Lisa Erickson-Harris)
• Effect of CMDB Initiatives on Service Level Management Deployment (Lisa Erickson-Harris)
• The Other Side of RAID 5 (Mike Karp)

Subscribe to EMA’s Research Library
Access these informative reports and more with EMA’s Advisory Notes Service. Subscribe online now for only $495 per year!

For more information on our other offerings, please contact your EMA Business Development Manager:

Enterprise IT Professionals
Bruce Lehman, blehman@enterprisemanagement.com
303.543.9500 x112

IT Management Vendors (A-K)
Kevin Hecht, khecht@enterprisemanagement.com
303.543.9500 x124

IT Management Vendors (L-Z)
Jonathan Johan, jjohan@enterprisemanagement.com
303.543.9500 x129