The Cost of Non-Compliance: Automated Change Management to the Rescue
-Lisa Erickson-Harris, Research Director, EMA
-Don Cholish, Product Manager, Numara Software
-Thursday 7/17 @ 11am Pacific / 2pm Eastern

Strengthening Detection and Accelerating Incident Response through Live Threat Intelligence
-Mike Montecillo, Analyst, EMA
-Eddie Schwartz, Chief Security Officer, NetWitness
-Tuesday 7/22 @ 11am Pacific / 2pm Eastern

The Future of CMDBs: What Does ITIL Version 3 and the New Federated Universe Really Mean?
-Dennis Drogseth, VP, EMA
-Mahesh Kumar, Product Marketing Director, HP
-Wednesday 7/30 @ 10am Pacific / 1pm Eastern

EMA analysts and consultants are respected IT management thought leaders. Check out these recent articles:

Web Browsers Can Bring Unwanted Threats to Hospitality Operations
by Mike Montecillo - Hospitality Technology - May 20, 2008

Compliance Puts New Focus on Managing Software License Agreements
by Lisa Erickson-Harris - Network World - June 2, 2008

Who is Stealing Your BSM Thunder?
by Paul Burns - CIO Update - June 9, 2008

Why NCCM is More Important than Ever
by Dennis Drogseth - Network World - June 16, 2008

'Quality of Experience' Revisited: What it Means for Network Managers
by Dennis Drogseth - Network World - June 23, 2008

The IT Process Automation Landscape
by Dennis Drogseth - CIO Update - June 23, 2008

Look for EMA analysts speaking at these upcoming events:

ITSMF Fusion 2008
-Hank Marquis
Senior Analyst
-Lisa Erickson-Harris
Research Director
-September 7 - 13, 2008
-San Francisco, CA

Access back issues of EMA newsletters.

CMDB Requirements: The Hidden Killer

by Chris Matney, Consulting Director of IT Services, EMA

2008 appears to be the tipping year for CMDB implementations. After watching adoption rates slowly climb for the past three years, three independent EMA research surveys in 1Q 2008 validated the claim that CMDB adoption has reached the mainstream. More than 65% of enterprise IT shops surveyed are now in the process of implementing a CMDB solution. Furthermore, of the two hundred respondents (many from the world's largest companies), none are undecided about taking the plunge.

For those of us who are CMDB evangelists, this is an exciting time. EMA has interviewed some outstanding success stories - companies with jaw-dropping return on investment metrics. However, for all the initial CMDB successes, there is a dark side to the story. When asked to rate the overall success of their CMDB effort, the average enterprise grade is a disappointing "B-,"with 44% marking their efforts as "fair" or "poor." Why this dichotomy from the successful to the mediocre? What trends does EMA see in the research data that can explain this Jekyll-and-Hyde situation?

EMA Offers New One-Day CMDB Requirements Workshop
Designed by the experts at EMA, the workshop How to Define Detailed Requirements for Your Enterprise CMDB Project uses a combination of interactive lectures and hands-on exercises to
provide attendees with both an understanding of the big picture for their CMDB project and practical advice on how to effectively define the CMDB at the ground level.

After completing this one-day onsite crash course, attendees will be armed with the knowledge to articulate the context of the CMDB at both an executive and a technical level. In addition, they will walk away with the skills and tools to gather and create detailed requirements that will help their company avoid becoming another CMDB failure statistic.

Subscribers: New EMA Research in June
Check out the latest research from the EMA team of IT management experts:

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