Enterprise Management Associates EMA Resource Roundup
 


August 2007

EMA Webinars

Skybox Security Webinar: Taming Unruly Firewalls on the Road to Compliance
- Scott Crawford, Research Director, EMA
- Thursday 9/6
@ 11 am Pacific / 2 pm Eastern

- Tuesday 9/11
@ 7 am Pacific / 10 am Eastern / 3 pm BST

EMA Educational Webinar: The Evolved Service Desk – Meeting the Demands of Today’s Savvy IT User
- Lisa Erickson-Harris, Research Director, EMA
- Tuesday 9/18
@ 11 am Pacific / 2 pm Eastern

EMA Educational Webinar: The CMDB is Dead – Long Live the CMDB!
- Hank Marquis, Director of IT Service Management Consulting, EMA
- Chris Matney, Consulting Director of IT Services, EMA
- Thursday 9/20
@ 1 pm Pacific / 4 pm Eastern

Managed Objects Webinar: Application Impact Management: Reduce Outages by 50% or More...
- Lisa Erickson-Harris, Research Director, EMA
- Dustin McNabb, VP Marketing, Managed Objects
- Thursday 9/20
@ 8 am Pacific / 11 am Eastern

EMA and Everest Research Institute Webinar: Role of Tools in Infrastructure Outsourcing
- Dan Twing, COO, EMA
- Ross Tisnovsky, VP, Everest Research Institute
- Wednesday 10/3
@ 8 am Pacific / 11 am Eastern

EMA Educational Webinar: Network Change and Configuration Adoption and Market Development
- Paul Burns,
Senior Analyst, EMA
- Thursday 10/18
@ 11 am Pacific / 2 pm Eastern

EMA Articles
EMA analysts and consultants are respected IT management thought leaders. Check out these recent articles:

Opportunities Abound in Transitioning Network Management Marketplace
by Dennis Drogseth – CIO Update – August 27, 2007

Why You Need to Weigh the SaaS Option
by Julie Craig – CIO Update –
August 2, 2007

EMA Analysts Speak
Look for EMA analysts speaking at these upcoming events:

itSMF Gateway Local Interest Group
- Hank Marquis, EMA Director of IT Service Management Consulting
- September 11, 2007
Creve Coeur, MO 

Interop New York
- Hank Marquis, EMA Director of IT Service Management Consulting
- Chris Matney, EMA Consulting Director of IT Services
- October 23, 2007
New York, NY

    


Hank MarquisAnalyst's Corner
The CMDB is Dead, Long Live the CMDB!
by Hank Marquis, Director of IT Service Management Consulting, EMA

In early June 2007, the Office of Government Commerce (OGC) announced the availability of an update to its IT Infrastructure Library (ITIL) collection of best practices for managing IT services. While most of the core process and workflow activities from ITIL V2 remain intact in ITIL V3, there are significant changes to core descriptions. Chief among these changes include more detailed and evolved guidance surrounding Configuration Management.

Some of the ITIL V3 updates include the:

* Expansion of the Configuration Management process

* Redefinition of the CMDB concept

* Creation of several new processes to manage the new knowledge management activities and components

Subscribers:
New EMA Research in August
Check out the latest Research Reports, Advisory Notes, and Impact Briefs from EMA’s team of IT Management experts:

Document Name Document Type Analyst
* Network Change and Configuration Management (NCCM) Adoption Report Research Report Jeffrey Nudler
* Governance, Risk, Compliance and Beyond: The Emergence of Strategic IT Risk Management Research Report Scott Crawford
Service Management and the Government Sector Advisory Note Lisa Erickson-Harris
The Impact of Virtualization on Business Users Advisory Note Andi Mann
Medio Selects Absolute Performance to Manage MobileNow Mobile Search and Ad Service Impact Brief Julie Craig
Solidcore and Opsware Announce Strategic Partnership Impact Brief Andi Mann
Hewlett-Packard Acquires Opsware Impact Brief Andi Mann
Tripwire Enterprise 7 Hits the Mark on Relieving IT Management Pain Impact Brief Steve Brasen
Consolidation Comes to Application Security: IBM Acquires Watchfire Impact Brief Michael Montecillo
CMDB Focused Organization Publishes Draft Speculation Impact Brief Paul Burns
EMC Adds a Key Contributor to its Information-Centric Security Strategy: RSA Acquires Tablus Impact Brief Scott Crawford
Application Security in a Quality Assurance World: HP Acquires SPI Dynamics Impact Brief Michael Montecillo

*Available to Premium Research Subscribers only.

Not a Subscriber?
Sign-up for our EMA Advisory Notes Service – subscribe online now for only $495. Or, find out how to become a Premium Research Subscriber by contacting sales@enterprisemanagement.com.

Free Upcoming IT Management Webinars

EMA and Symantec:
Truth or Consequences: Why Accurate Configuration Data is IT's Single Most Valuable Asset
Tuesday 9/25 @ 11 am Pacific / 2 pm Eastern

Join EMA Senior Analyst Julie Craig and Symantec Director Michael Byerly for this 1-hour Webinar to learn about:

* The importance of configuration data

* How Symantec's Veritas Configuration Manager provides an always-accurate view of organizational assets and their dependencies

* EMA’s latest research on Configuration Management Systems

* How accurate configuration data supports the ITSM functions of Change and Release Management, Capacity Management, and Service Continuity Management

If you are an enterprise IT professional tasked with keeping your configuration data accurate, this is a can’t-miss event!

EMA and Intelliden:
Beyond the Hype: What Compliance Really Means for the Most Demanding Networks
Wednesday 10/3 @ 8 am Pacific / 11 am Eastern

In this 1-hour Webinar, EMA Research Director Scott Crawford and Intelliden Vice President of Marketing Rahul Sachdev will explore:

* How network-driven organizations can achieve effective network compliance for organization-wide policies

* A best practices approach to policy-based compliance management throughout the operational compliance lifecycle

If you are an IT professional responsible for network compliance for your organization, this is a can’t-miss event!