Click on a title to register for an upcoming Webinar:
The True Value of Green IT: Quantifying the ROI of Energy Efficiency
-Steve Brasen, Analyst, EMA
-Tuesday 10/7 @ 11am Pacific / 2pm Eastern
Service Catalog 2008: Trends and Tips
-Stewart Cole, Senior Consultant, EMA
-Tuesday 10/14 @ 11am Pacific / 2pm Eastern
How to Apply ITIL to Security and Risk Management
-Scott Crawford, Research Director, EMA
-Nathan McNeill, Co-Founder & Vice President of Product Strategy, Bomgar
-Thursday 10/16 @ 11am Pacific / 2pm Eastern
Network Management 2008: Megatrends in Technology, Process, and Organization
-Dennis Drogseth, VP, EMA
-Jim Frey, Senior Analyst, EMA
-Wednesday 10/22 @ 11am Pacific / 2pm Eastern
ITIL V3: Making Business Services Serve the Business
-Paul Burns, Senior Analyst, EMA
-Jimmy Augustine, VP of Marketing, ASG
-Tuesday 10/28 @ 8am Pacific / 11am Eastern
EMA analysts and consultants are respected IT management thought leaders. Check out these recent articles:
Virtual Distance: Tech Support’s Biggest Challenge
by Mike Karp – Internet Evolution – August 29, 2008
Stepping Up to Process Automation: Why You Should Care
by Dennis Drogseth – DITY Weekly Reader – September 2, 2008
Microsoft’s Silverlight Literally is a Game Changer
by Julie Craig – CIO Update – September 4, 2008
IT Automation at the Interop Conference
by Rick Sturm – Interop – September 8, 2008
Why ROI Calculations Will be the Achilles' Heel for CMDB Implementations in 2009 and What You Can Do to Avoid the Pain
by Chris Matney – DITY Weekly Reader – September 10, 2008
When an Internet Upgrade Isn’t
by Mike Karp – Internet Evolution – September 12, 2008
Automation, Anyone?
by Dennis Drogseth – Network World – September 16, 2008
Service Catalog: To Build or Buy?
by Paul Burns – CIO Update – September 22, 2008
Look for EMA analysts speaking at these upcoming events:
ASG USEReXchange
-Andi Mann, Research Director
-October 1 – 3, 2008
-Orlando, FL
Symantec ManageFusion08
-Andi Mann, Research Director
-October 14 – 16, 2008
-Orlando, FL
Data Center Decisions Conference
-Dennis Drogseth, VP
-Andi Mann, Research Director
-October 23 – 24, 2008
-Chicago, IL
InfoWorld Virtualization Executive Forum
-Andi Mann, Research Director
-November 5, 2008
-New York, NY
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Answers to the Top 10 ITIL Questions
by Stewart Cole, Senior Consultant, EMA
One of the constants in IT is change. So, it should come as no surprise that ITIL has changed as well. ITIL version 2 was published in 2000, and last year some significant changes were included in the ITIL version 3. As is the case with any change, people often have many questions. Therefore, I’ve compiled the top 10 most frequently asked questions from clients about ITIL, and provide answers to these questions.
Read the Top 10 ITIL Q&A
Jumpstart Your Service Catalog Project – 4-Hour Online Workshop – $295
Attend Stewart’s 4-hour online workshop on 10/30 and learn how to:
- Secure and maintain sponsorship for your Service Catalog initiative
- Develop a comprehensive communications plan
- Weigh which Service Catalog solution is right for your organization
- Define your IT services using a straightforward 5-step process
Sign-up for this informative online workshop today!.
Watch the ITIL V2 to ITIL V3: A Business Case for Updating Your Skills Webinar On-Demand.
EMA Welcomes Jim Frey
Senior Analyst – Network Management
EMA continues to bolster its research and analysis capabilities around the fast-paced and vital area of IT network management with the hire of Senior Analyst Jim Frey. With 22 years of experience developing, deploying, and marketing software and hardware products, Jim is a perfect addition to Enterprise Management Associates’ repertoire of knowledgeable and experienced analysts.
Read Jim’s complete bio or contact your EMA Business Development Manager to schedule a briefing with Jim.
Subscribers: New EMA Research in September
Check out the latest research from the EMA team of IT management experts:
*Available to Premium Research Subscribers only.
Not a subscriber?
Sign-up for our EMA Advisory Notes Service – subscribe online now for only $495. Or, find out how to become a Premium Research Subscriber by contacting sales@enterprisemanagement.com.
Access back issues of the EMA™ Resource Roundup Newsletter and the EMA™ IT Solutions Center News through our online newsletter archive.
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