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On-Demand Webinar: Real-World Best Practices for Mastering the Cloud with BSM
More than any other force in recent memory, Cloud-based solutions are driving a sharp focus on what lines of business really need from IT services. Driven by initial enthusiasm around potential cost savings, business stakeholders often run into a less than perfect quality of experience; in some cases, finding out that what they’re paying for isn’t quite what they wanted. At the same time, IT finds itself in the difficult position of being responsible for service quality while having exponentially more variables to contend with.
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