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Title Report Type Release Date  Author Abstract
Best Practices for Successful Digital Experience Management White Paper 05/09/2018 Dennis Drogseth Expectations for digital user experience have never been higher, and the bar is constantly being raised by an ever-demanding, sophisticated audience of internal and external users. Simultaneously, the complexity involved in IT monitoring is skyrocket...
A Comprehensive Cloud and Hybrid IT Monitoring Strategy: Combine Packet and Active Test Monitoring White Paper 02/08/2018 Shamus McGillicuddy As enterprises become more distributed and migrate applications to the cloud, they will need to diversify their network performance management solutions. In particular, the network operations team will need to complement its packet-based monitoring t...
How IBM Control Desk Delivers Next-Generation ITSM for Strategic IT Transformation: A Close Look at a Financial Services Deployment in the Pacific Rim White Paper 04/26/2017 Dennis Drogseth Enterprise Management Associates (EMA) is witnessing a growing need for IT service management (ITSM) teams and capabilities to take a more central position in helping IT organizations perform more consistently and effectively. This i...
Empowering a Productive Workforce with Secure Digital Workspaces White Paper 04/17/2017 Steve Brasen IT managers are increasingly challenged to enable productive workforces due to evolving requirements for security, mobility, multi-device support, and distributed software ecosystems. By focusing on the delivery of digital workspaces, rather than end...
Network Performance and Fault Management Challenges in an SDN and Network Virtualization World White Paper 04/17/2017 Shamus McGillicuddy While software-defined networking (SDN) has emerged to solve many of the network operations challenges faced in enterprise data centers today, the technology is itself disruptive to the network management tool industry. SDN introduces new levels of a...
Prescriptive Guide to Achieving Extreme Data Durability White Paper 04/14/2017 Steve Brasen Today's businesses increasingly seek to retain larger data sets for longer-term retention periods to support active archive requirements, meet regulatory compliance commitments, and consolidate large record sets to perform analytical reporting and hi...
Build or Buy? Security Operations Center Strategies for Midmarket Companies White Paper 04/13/2017 David Monahan Midmarket companies are aware of the increasing threat --investments in strengthening cyber security posture rank amongst their top priorities in 2017.  Yet there is dissonance in this segment on exactly what makes a security program "stron...
Accelerate Cloud Transformation, Optimize Cloud Costs Through Governance and Collaboration White Paper 04/05/2017 Torsten Volk Enterprise Management Associates (EMA) research shows significant growth in both private and public cloud in 2017, with enterprises planning to move an additional 19 percent of their applications to public clouds and another 10 percent to private clo...
The Internet of Things: How to get There from Here White Paper 03/08/2017 John Myers, Former EMA Analyst Organizations around the globe are taking advantage of the opportunities afforded by the Internet of Things (IoT). These organizations see the possibilities of tackling the next opportunity to fuel their company's competitive advantage with IoT senso...
Building a Cloud-Centric, Hybrid Network With Software-Defined WAN White Paper 01/11/2017 Shamus McGillicuddy Distributed enterprises are discovering that traditional wide-area networks (WANs) no longer meet their business requirements. Cloud adoption, business growth, and the changing nature of applications are forcing network infrastructure teams to adopt ...
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