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Title	Report Type	Publication Date	Author	Abstract
Custom Applications: A Horse of a Different Color	Research Report - End-User	09/01/2010	Julie Craig	The latest Enterprise Management Associates (EMA) research found that use of custom applications exceeds use of packaged applications in today's companies. Clearly, these applications are essential to today's businesses. However, they also drive uniq...
EMA Radar™ for Application-Aware Network Performance Management Q3 2010	Research Report - End-User	07/28/2010	Jim Frey	Monitoring of network performance is an essential practice in today’s IT operations environments, as a means of assuring the network’s critical role in supporting the served organization is being adequately fulfilled – not just in t...
EMA Radar™ for Application-Aware Network Performance Management Q3 2010 Summary	Research Report - End-User	07/28/2010	Jim Frey	Summary of the EMA Radar™ for Application-Aware Network Performance Management Q3 2010. To view the full Radar Report, follow this link. Monitoring of network performance is...
EMA Radar™ for Business Service Management: Service Impact Q3 2010	Research Report - End-User	06/30/2010	Dennis Drogseth	This EMA Radar Report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. The very term, “Business Servi...
EMA Radar™ for Business Service Management: Service Impact Q3 2010 Summary	Research Report - End-User	06/30/2010	Dennis Drogseth	This EMA Radar Report is designed to help IT organizations more effectively plan for the adoption of solutions that can help bring together a unified view of IT service performance as it impacts business outcomes. The very term, “Business Servi...
Security as a Service	Research Report - End-User	06/14/2010	Scott Crawford	Dramatic increases in vulnerabilities and threats coupled with growing compliance requirements have made security into one of the most challenging domains of IT management. How can enterprises and small- to medium-sized businesses (SMBs) alike make t...
Next-Generation Asset Management (NGAM): A Service-Centric Model for IT Financial Optimization	Research Report - End-User	02/12/2010	Lisa Erickson-Harris	Next-Generation Asset Management (NGAM) = a service-centric model for asset management, in which IT understands and values its services (application and others) as products, and understands both capex and opex expenses as service enablers. NGAM appro...
End-to-End Application Management Issues and Trends, 2010	Research Report - End-User	01/15/2010	Julie Craig	In an effort to further investigate the challenges of application management, EMA conducted a survey in Quarter four of 2009 on end-to-end application management challenges, concerns, and solutions. This paper presents the survey findings in detail. ...
The Responsible Cloud	Research Report - End-User	01/13/2010	Dennis Drogseth	Cloud computing is a new mega-trend in IT, and the latest in a series of new frontiers in IT. Like any new frontier – be it the Wild West, the new territories, or previous technology innovations – there is a great deal of interest, opinio...
Workload Automation Q1 2010 – An EMA Radar Report™ Summary	Research Report - End-User	12/21/2009	EMA Staff	Contributing Author: Liam McGlynn Workload Automation (WLA), the natural maturation of Job Scheduling to enable broader IT Service Management, is not the sexiest technology in the data center, but few can argue the degree to which...
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