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Title	Report Type	Publication Date	Author	Abstract
Why Web Performance Monitoring is More Than a Competitive Advantage for SaaS Providers	White Paper	07/28/2010	Dennis Drogseth	This ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) report explains how and why enterprise IT organizations are adopting SaaS related services. What do they expect? How do they struggle with their own internal application services? What met...
Optimizing Cloud Computing to Support Application Delivery	White Paper	07/28/2010	Dennis Drogseth	While a there is a lot of industry hype around Cloud, and while many IT organizations feel under pressure to move to Cloud computing in order to cut costs, industry data shows that transitions to Cloud are greatly enhanced when supported by superior ...
iWave Software’s Orchestrator Brings Multi-Brand Process Automation to Enterprises, Service Providers and Cloud	White Paper	07/27/2010	Dennis Drogseth	In an era when IT services and business competitiveness are increasingly intertwined, and when Cloud Computing and the move to virtualization are taking center stage in IT priorities, the need for higher levels of automation is becoming increasingly ...
Data Center Management: The Key Ingredient for Reducing Server Power While Increasing Data Center Capacity	White Paper	06/28/2010	EMA Staff	Many IT organizations face a seemingly intractable problem: how to decrease data center power requirements and increase data center capacity to delay costly additional data center build-outs and reduce overall carbon footprint? Data center management...
End-User Service Assurance: The New IT Mandate	White Paper	05/05/2010	Jim Frey	Managing the network has always been an important part of IT operations, and in most cases is a stable and mature practice within the broader IT organization. But IT organizations are transforming, adopting service-centric processes and objecti...
Executive Dashboards: Optimizing IT Services to Empower your Business	White Paper	04/20/2010	Dennis Drogseth	In Q4, 2009, EMA worked with ASG to research how executives in IT and within the lines of business use dashboards to gain holistic insights into IT services as they impact business outcomes. These impacts could reflect on performance, cost, uti...
Optimizing Your Environment for Service Delivery: A Lifecycle Management Approach with BDNA’s IT Genome Center	White Paper	04/20/2010	Dennis Drogseth	IT services and the hardware and software infrastructure supporting them have become increasingly critical to enterprises and mid-tier businesses – as they are producing competitive advantages in productivity, revenue generation, and enabling n...
Taking Control of Change: Optimizing your Environment for More Effective IT Service Delivery	White Paper	04/20/2010	Dennis Drogseth	This white paper presents some perspectives on the most critical factors driving IT organizations to find more effective ways of managing change. It will then present some recommendations for planning successful change management initiatives, i...
Building on a Foundation for Growth: Integrating DLP with Message Security Infrastructure	White Paper	04/08/2010	Scott Crawford	This paper describes the advantages of integrating DLP with message security gateways. RSA Security and Cisco IronPort are highlighted as examples of industry leaders that have recognized the potential of this synergy, in their joint integration o...
Taking the Pain out of Compliance with CCM and NNT’s Change Tracker	White Paper	03/23/2010	Steve Brasen	IT operations are often challenged to meet regulatory requirements and organizational commitments due to limited staff, hardware, and financial resources. Fortunately, best practices have been developed – such as the Information Technolog...
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