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Title Report Type Release Date  Author Abstract
Justifying SLM Purchases Research Report - End-User 04/07/2004 EMA Staff Management of IT infrastructure is a strategic concern for executives in virtually all vertical market segments. Several years ago, a shift began, moving away from traditional management by technology “silo” such as network, systems, and ...
Adopting Network Change and Configuration Management Solutions: Understanding the Market, the Technologies and Adoption Dynamics Research Report - End-User 11/11/2004 Dennis Drogseth Adopting Network Change and Configuration Management Solutions: Understanding the Market, the Technologies and Adoption Dynamics, is the culmination of six months of vendor and adopter interviews across enterprise and service provider customers. It i...
The ITIL Configuration Management Database: Panacea or Pandora's Box? Research Report - End-User 02/01/2005 Dennis Drogseth The IT Infrastructure Library (ITIL) Configuration Database is becoming an aggressive marketing campaign among many vendors. This report identifies the issues facing both vendors and IT organizations in navigating the delta between a process ideal an...
BSM and SLM: Concepts in Transition Research Report - End-User 09/06/2005 EMA Staff Enterprise Management Associates, along with software vendors Computer Associates, Managed Objects and Mercury, undertook a telephone survey of IT managers in a broad range of industries and sizes on the topics of service management and, specifically...
ITIL's Configuration Management Database: Strategic Recommendations for Planning and Implementation Research Report - End-User 10/12/2005 Dennis Drogseth This report presents strategic recommendations for the adoption and deployment of CMDB technologies in support of ITIL process directions and IT organizational evolution towards increased IT to business alignment. The report focuses on up front asses...
Service Oriented Architecture:
Coming of Age in the Enterprise and the Marketplace
Research Report - End-User 02/01/2006 Julie Craig Service Oriented Architecture (SOA) is not a new concept, but industry drivers and technology standards are finally making it a viable one. SOA adoption is being driven by companies facing integration challenges that require production grade solution...
Security, Compliance and Enterprise Management:
Key Domains of Convergence
Research Report - End-User 02/10/2006 Scott Crawford, Former EMA Analyst Convergence is a prevalent theme across a number of domains, and among the most active is the convergence of security and regulatory compliance with solutions that manage and enable enterprise IT. Management tools as well as networks, systems and app...
Mature Management Reduces Linux Total Cost of Ownership Research Report - End-User 03/01/2006 EMA Staff In various older studies, Microsoft and some analysts claimed Linux has a higher Total Cost of Ownership (TCO) than Windows. They attributed the difference mainly to higher system management costs, and concluded that the higher TCO outweighed the muc...
Twenty Hot Markets For 2007:
And The Cool Technologies That Will Make Them Real
Research Report - End-User 03/24/2006 Dennis Drogseth This EMA research report provides a future-looking approach to understanding how critical IT management markets and submarkets will evolve versus simply baselining where they've been. The approach is understanding key influencers reshaping market tre...
Service Level Management Market Size Research Report - End-User 04/06/2006 EMA Staff Enterprise Management Associates (EMA) has been covering the Service Level Management (SLM) and Business Service Management (BSM) market since 1998. EMA is recognized as the leading analyst firm for this market resulting from both vendor and IT user ...
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