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Title Report Type Release Date  Author Abstract
Mapping NetScout's nGenius Performance Manager to ITIL Processes White Paper 03/31/2005 Dennis Drogseth This white paper underscores how NetScout's nGenius solution supports critical processes related to IT Service Management (ITSM) as defined by ITIL (the IT Infrastructure Library). The critical processes focus primarily on Service Support (for day to...
Defining the Self-Securing Network White Paper 03/29/2005 Scott Crawford, Former EMA Analyst Numerous network security tools exist today, yet many gaps in defense remain. Often, this is not because tools aren't strong enough, but because they are not sufficiently integrated. Sourcefire has emerged as a company that has tackled this challenge...
Service Management and Business Priorities White Paper 03/28/2005 EMA Staff This paper describes internal and external drivers for SLM, the benefits that can be gained, and key success factors in high-functioning SLM initiatives, using information gathered through interviews with two IT managers at large, international banks...
Achieving High QoE in Application Deployment Through Improved IT Performance with Shunra's White Paper 03/28/2005 EMA Staff Shunra's Virtual Enterprise (VE) solution enables the user to emulate an application behavior in a networking environment. This brief describes the VE solution benefits to increase application user's Quality of Experience (QoE) and application progra...
Increased IT Operations Effectiveness with Cyclades AlterPath™ Out of Band Infrastructure White Paper 03/10/2005 EMA Staff EMA's analysis of Cyclades' AlterPath for Out of Band Infrastructure Management
Understanding Business Impacts: A Look at BSM Approaches and Value White Paper 03/07/2005 EMA Staff EMA's analysis of BSM Approaches and Value
Demystifying Service Level Management White Paper 02/22/2005 EMA Staff Service level management (SLM) can be a big step in improving the quality of IT -- such a big step that IT managers are hesitant about undertaking it. This paper dispels several negative myths about SLM, as well as gives an overview of a staged appro...
Best Practices in Change Management for the Mid-sized Business White Paper 02/01/2005 EMA Staff Mid-sized companies with 500 to 2500 employees have frequently grown beyond the ability of a few core IT people to manage infrastructure changes, and need the standardization and automation of a true change management program. Investing in change man...
Effective Network Management for Security and Compliance White Paper 01/20/2005 Scott Crawford, Former EMA Analyst EMA's analysis of Effective Network Management for Security and Compliance
Automating Replication Enables Business Agility White Paper 01/18/2005 EMA Staff EMA's analysis of EMC's Data Replication Automation
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