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Title  Report Type Release Date Author Abstract
10 Best Practices: How Real-World IT Organizations Are Succeeding with Service Catalogs Research Report - End-User 11/14/2008 EMA Staff EMA has completed two significant surveys of Fortune 500 companies in 2008 specifically addressing Service Catalog.  Combined with our years of experience in consulting across the spectrum of IT Service Management, we have identified a number of...
10 Best-Practice Tips to Help You Succeed with Your Enterprise CMDB Project Research Report - End-User 08/01/2008 EMA Staff Since 2004, Enterprise Management Associates (EMA) has worked with some of the world’s leading IT organizations on strategic planning around their enterprise Configuration Management Database (CMDB) initiatives. At the same time, our experts ha...
2009 Trends and Best Practice Advice for IT Service Management Technologies and Processes Research Report - End-User 01/05/2009 EMA Staff In its final research survey of 2008, EMA polled 143 IT professionals with knowledge and direct involvement in IT Service Management (ITSM) initiatives and asked them about current and future approaches to both technology and process, analyzed what h...
2017 Next-Generation Endpoint Security Vendor Landscape and Five-Year Market Forecast Research Report - End-User 11/13/2017 David Monahan This is the second iteration of this report (the first was distributed in 2015). The vendor-related research focuses on solution providers that are supplying proactive next-generation endpoint security services covering prevention, detection, and res...
A New Paradigm for End-to-End Application Management: Products, Processes, and Where to Start Research Report - End-User 12/31/2008 Julie Craig EMA has covered End-to-End Application Management extensively throughout 2008 in three key research papers. The first defined a groundbreaking semantic model. The second presented the results of an in-depth survey of over 200 IT professionals respons...
Achieving High-Fidelity Security Research Report - End-User 02/17/2016 David Monahan The "High-Fidelity" research project was created to understand more about organizations' data collection and use habits with regard to security. Specifically, the research focused on the collection and use of network and endpoint data and e...
Adopting Network Change and Configuration Management Solutions: Understanding the Market, the Technologies and Adoption Dynamics Research Report - End-User 11/11/2004 Dennis Drogseth Adopting Network Change and Configuration Management Solutions: Understanding the Market, the Technologies and Adoption Dynamics, is the culmination of six months of vendor and adopter interviews across enterprise and service provider customers. It i...
Advanced IT Analytics: A Look at Real Adoptions in the Real World Research Report - End-User 04/07/2016 Dennis Drogseth The industry is abuzz with a mix of enthusiasm and confusion as advanced analytics are becoming assimilated by IT organizations for a wide variety of use cases, from performance to change and capacity planning, financial optimization, security, and s...
Advanced Network Analytics: Applying Machine Learning and More to Network Engineering and Operations Research Report - End-User 01/16/2018 Shamus McGillicuddy This EMA end-user research study examines how enterprises extract more value and insights from network data through the use of advanced analytics technology, including predictive analysis, machine learning, and more. Based on a survey of 200 IT profe...
AIOps and IT Analytics at the Crossroads: What's Real Today, and What's Most Needed for Tomorrow? Research Report - End-User 10/10/2018 Dennis Drogseth The goal of this research was to create a roadmap of what technologies are really in use and and most importantly, to examine the dynamics that separate the most effective AIA deployments from those that struggle due to a variety of reasons, ranging ...
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