IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING

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CMDB System Deployments in 2009:

From Philosophy to Federation

An ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) Research Report (Vendor Version)

Prepared by Dennis Drogseth, Vice President

April 2009

Sponsored by:

Seamless

Technologies

Inc.

IT MANAGEMENT RESEARCH,

INDUSTRY ANALYSIS AND CONSULTING

IT MANAGEMENT RESEARCH,

INDUSTRY ANALYSIS AND CONSULTING

Table of Contents

Executive Summary .............................................................................................................................................1

Research Methodology..................................................................................................................................3

Demographics.......................................................................................................................................................3

Budgets and Spending.........................................................................................................................................6

Phases and Maturity ............................................................................................................................................9

Organization and Ownership ......................................................................................................................... 11

Platforms and CIs: Scope, Issues and Modeling......................................................................................... 14

CI States and CI Accuracy ....................................................................................................................... 17

Updates, Discovery and Application Dependency Mapping.................................................................... 19

Application Dependency Mapping.......................................................................................................... 23

Security, Reporting and Mainframe Support................................................................................................ 26

Federation: From CMDB to CMS................................................................................................................. 28

Automation, Growth and Business Impact ................................................................................................. 33

Business Impact........................................................................................................................................... 35

Conclusion.......................................................................................................................................................... 39

CMDB System Deployments in 2009: From Philosophy to Federation

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