Real World Experiences

of Endpoint Virtualization

An ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) Research Report

August 2009

Sponsored by:

IT MANAGEMENT RESEARCH,

INDUSTRY ANALYSIS AND CONSULTING

IT MANAGEMENT RESEARCH,

INDUSTRY ANALYSIS AND CONSULTING

Table of Contents

Executive Summary .............................................................................................................................................3

Introduction ..........................................................................................................................................................4

Overview of Endpoint Virtualization .............................................................................................................4

Models for Endpoint Virtualization ................................................................................................................5

Desktop Virtualization .................................................................................................................................5

Application Virtualization ...........................................................................................................................6

Definitions for Survey Purposes.................................................................................................................7

‘Bring Your Own PC’ (BYOPC).................................................................................................................7

Expectations of Endpoint Virtualization .......................................................................................................8

Promoted Outcomes of Endpoint Virtualization ..................................................................................8

Key Drivers for Endpoint Virtualization Deployments.........................................................................9

Actual Benefits of Endpoint virtualization.................................................................................................. 10

Overall Cost Benefit................................................................................................................................... 10

Quantifying the Cost Benefits .................................................................................................................. 11

Individual Cost Saving Outcomes ........................................................................................................... 12

Functional Benefits..................................................................................................................................... 13

Penetration within the Enterprise............................................................................................................ 14

Today’s Real-World Deployments .................................................................................................................. 15

Current Technology Deployments.......................................................................................................... 15

Current Server-Hosted Desktop Virtualization Deployments........................................................... 16

Current Endpoint Virtualization Users .................................................................................................. 17

Future Deployment Plans................................................................................................................................ 19

Planned Technology Deployments.......................................................................................................... 19

Planned Server-Hosted Desktop Virtualization Deployments .......................................................... 20

Key Barriers to Success.................................................................................................................................... 21

Human Issues .............................................................................................................................................. 21

Functionality, Scalability, Compatibility................................................................................................... 21

Choosing an Endpoint Virtualization Solution .......................................................................................... 22

Case Studies in User-Facing Virtualization ................................................................................................. 24

Seamless OS Migration.............................................................................................................................. 24

Secure Access and Disaster Recovery..................................................................................................... 24

Doubling Application Productivity ......................................................................................................... 25

Supporting Legacy Applications .............................................................................................................. 26

HIPAA Compliance and Mobility ........................................................................................................... 26

Faster, Cheaper, Secure Desktop Deployment...................................................................................... 26

Thin Clients for Agility, Mobility, and Cost Reduction ....................................................................... 27

Supporting Explosive Growth without Additional IT Staff .............................................................. 28

EMA Perspective............................................................................................................................................... 30

Appendix A: Demographics and Methodology.......................................................................................... 32

Real World Experiences of Endpoint Virtualization

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