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EMA Radar™ for CMDB/CMS Use Cases
– Innovation through Diversity: Q2 2011
Report Summary
By Dennis Drogseth, Vice President of Research
Enterprise Management Associates (EMA)
June 2011
EMA Radar™ for CMDB/CMS Use Cases –
Innovation through Diversity: Q2 2011 (Report Summary)
Table of Contents
Executive Introduction........................................................................................................................................1
Why No Platform Vendors? .......................................................................................................................1
The CMDB/CMS Market in Transition....................................................................................................2
Methodology...................................................................................................................................................2
What is a CMDB/CMS? ....................................................................................................................................3
The CMDB’s Second Parent........................................................................................................................4
Areas of Evaluation: The CMDB/CMS RFP................................................................................................5
Deployment and Administration ................................................................................................................6
Cost Advantage .............................................................................................................................................6
Architecture and Integration........................................................................................................................6
Functionality ..................................................................................................................................................7
Use-case Priorities..........................................................................................................................................7
Asset Lifecycle Management ..............................................................................................................8
Change Management and Change Impact Analysis .....................................................................8
Service Impact Management ..............................................................................................................8
Tradeoffs in Evaluation ................................................................................................................................9
Why Deployments Count................................................................................................................................ 11
Miscellaneous Quotes (Vendors and Customers) ................................................................................ 11
Market .................................................................................................................................................. 12
Design .................................................................................................................................................. 12
Deployment ........................................................................................................................................ 12
Need and Benefits ............................................................................................................................. 13
The Vendors Represented Here .................................................................................................................... 14
Each Vendor in Alphabetical Order........................................................................................................ 15
General Benefits ............................................................................................................................................... 16
Asset Management and Financial Optimization ......................................................................................... 17
Value Leaders ............................................................................................................................................... 18
Strong Value ................................................................................................................................................ 19
Specific Value .............................................................................................................................................. 19
Change Management and Change Impact Analysis ................................................................................... 20
Value Leaders ............................................................................................................................................... 21
Strong Value ................................................................................................................................................. 22
Service Impact Management........................................................................................................................... 23
Value Leaders ............................................................................................................................................... 24
Strong Value ................................................................................................................................................. 25
Specific Value ............................................................................................................................................... 26
Awards ................................................................................................................................................................. 26
Conclusion.......................................................................................................................................................... 27
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©2011 Enterprise Management Associates, Inc. All Rights Reserved.
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