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BMC's Value Realization: How Metrics can Accelerate Real-World Initiatives in Service Management and Automation
Abstract: This report discusses BMC’s Value Realization approach in context with EMA’s consulting and industry experience. It includes some best practice recommendations for assessing IT Service Management and Automation initiatives and the technology adoption they typically require. As such, it is designed to provide IT stakeholders with information not only relevant to adopting BMC products, but also with insights into how to plan an effective strategy for internal governance across virtually any Business Service Management initiative. |
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