This is a free summary of the EMA research report, Network Management and the Responsible, Virtualized Cloud. The full report can be purchased and/or downloaded at: http://www.enterprisemanagement.com/research/asset.php?id=1927

Report Abstract

Cloud Services and x86 server virtualization are two of the most disruptive changes in IT today, and both have real impacts on the everyday lives and practices of network engineers, operators, and managers.  This EMA research report was launched to follow up on prior findings that network managers were most commonly being held responsible for Cloud service performance and quality, with the additional objective of building an updated understanding of the impact that server virtualization and Cloud services are having on the day-to-day priorities and activities of network managers.  Key findings include the very latest measures regarding Cloud service adoption, who is most responsible for monitoring and managing the network aspects of Cloud services, which network management visibility and control practices are most important in Cloud and virtual server settings, and how organizations are dealing with the changes these new challenges are bringing.