Abstract:
Essential to the success of nearly every modern day business are the personal IT resources relied on by their workforce to achieve day-to-day business requirements. How well these systems perform directly impacts employee productivity and, by extension, overall business success. Client Lifecycle Management (CLM) encompasses the processes employed to achieve all desktop and laptop support requirements from initial deployment through final retirement, including asset management, systems deployment, application management, patch management, configuration management, endpoint virtualization, automated power management, and security.
To assist enterprises in the identification of value solutions in the CLM market space, EMA has researched the most popular and comprehensive solutions available today. Models and evaluation criteria were developed and ranked separately for two distinct size categories: Small and medium business (SMBs) -- identified as those with less than 10,000 supported endpoints -- and enterprise class businesses with greater than 10,000 supported endpoints. This research provides the definitive ranking of the CLM market space and offers clear, side-by-side comparisons of the leading automation solution suites available today. Evaluated vendors include: Absolute Software, CA Technologies, Dell KACE, FrontRange Solutions, Hitachi Data Systems, Hewlett-Packard (HP), Kaseya, LANDesk, Microsoft, Novell, Numara, and Symantec. |
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