With Automated Service Intelligence (ASI), Interlink brings its core BSM foundation into a more business-friendly way of combining present, past and likely future insights into operations and business outcomes through a single, cohesive solution set.  ASI delivers a clear and well-directed set of reports and insights on such factors as service health, historical norms, and current and future performance. And it does this with easily deployable capabilities for real-time analysis and reporting to create what it calls "intelligence solutions" optimized to individualized business models and IT environments.