IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING

CONTACT    SIGN IN    SIGN UP
    
White Paper
Steps to Implementing ITIL
Date: 07/13/2005 Length: 7 pages Cost: $0.00

            Linked In    

Abstract:
IT managers everywhere are talking about the IT Infrastructure Library (ITIL®), but it seems like that's all most are doing-just talking. Quite often the talk centers on this: "How can I apply the ITIL guidelines to my organization? I've studied the ITIL books, but I still can't quite see how to turn best-practice guidelines into actions that I can implement, measure, and assess." This article discusses what ITIL is, how it can benefit your company, and concrete steps to move your IT organization toward ITIL compliance. It overviews how IBM is "making ITIL actionable." (This is a reprint of an article published in IT Service Management, a CMP publication.)
Author:

Rick Sturm


 




EMA Services

IT Professionals

EMA can help you:

  • Support your decisions
  • Succeed with key projects
  • Align IT with the business

Learn More!

IT Vendors

EMA can help you:

  • Build the right product
  • Reach the right prospects
  • Establish market credibility

Learn More!

EMA Advisory Notes Service

An Affordable Way to Stay on Top of Key Trends & Industry Events

Subscribe now

EMA Premium Research Service

In-Depth Insight into IT Management Benefits, Challenges & Best Practices in the Enterprise

Subscribe now




©1996-2017 Enterprise Management Associates, Inc. All rights reserved.
EMA™, ENTERPRISE MANAGEMENT ASSOCIATES®, and the mobius symbol are registered trademarks or common-law trademarks of Enterprise Management Associates, Inc.
Site Terms & Conditions | Integrity Policy | Site Map | My Account
Hide
Subscribe to EMA RSS Feed
Email
Show