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EMA Impact Brief
Collaboration Study Research Highlights 2012
Date: 04/16/2012 Length: 3 pages Cost: $25.00

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Abstract:
In March 2012, Enterprise Management Associates (EMA) conducted primary research into IT cross-team collaboration for supporting virtualized infrastructures with an emphasis on the interaction around and between server virtualization and networking tasks and teams. 

The results of this study indicated that the process of deploying VMs is one that requires cooperation and coordination across multiple IT teams. IT departments are still siloed, despite a broad awareness and clear intention to work towards greater cross team collaboration and integration. There were widely varied opinions regarding the sticking points in the deployment process as well as where faults typically lie when VM deployments failed. Human factors such as understaffing and lack of time, as well as fear of losing control, and lack of tools were cited as inhibiting factors in achieving a more proactive (rather than reactive) collaboration environment. 
Author:

Tracy Corbo

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