White Paper
Workload Automation:The Business Process Integration Hub Supporting Digital Transformation
Date: 03/27/2017 Length: 10 pages Cost: $99.00

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Information technology (IT) and business have a long and interesting relationship. IT impacted science and business differently in its early years. While science accelerated with growing compute power; in business, IT initially automated existing manual business processes but did not really change the way work was done. As IT advanced, its impact on improving business outcomes increased, which created entirely new ways for business to get things done. The advent of the Internet created a big leap forward in changing business operations and how businesses interact with customers. Recent emerging IT capabilities are creating even greater changes; a digital transformation of business. Entire industries were disrupted and IT is now a significant business differentiator.
Even more significant than the changes in business processes enabled by IT is how consumers adopt technology in their daily lives. WiFi connectivity is like oxygen to modern consumers, and personal and business interactions with companies changed radically. Customers have high expectations of digital service and convenience. They want to be surprised and delighted by new digital ways to interact. 

WLA is todayís business process integration hub and a central key for ultimate IT efficiency and effectiveness. This white paper is based on the Enterprise Management Associates (EMA) WLA research conducted in December of 2016, "Issues and Priorities in Modern Workload Automation: Supporting Analytics, Continuous Delivery, and Digital Transformation," and will explore how organizations of any size and vertical can benefit from recognizing the importance of WLA software in supporting digital transformation. 

Dan Twing


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