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Case Study
Leveraging Analytics for Creative Decision Making and Better, Customer-Focused Analytics: Expanding Use of Tableau
Date: 03/27/2017 Length: 3 pages Cost: $0.00

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Abstract:
Michigan Medicine's Revenue Cycle Department wanted to become more proactive in their approach to data and information visibility. With constant billing work and a focus on continual revenue cycles, there wasn't much time to get ahead and deliver business intelligence to customers. Employees were spending much of their time trying to access data and manage their spreadsheets, wasting time that could be spent on more proactive tasks. Jonathan Greenberg, the Director of Fast Analytics at the time, was tasked with building a team that could meet the technical and creative requirements of an agile environment. Because effective analytics delivery and data visualization design require flexibility and creativity, Jonathan’s team was made up of people with technical expertise but also with artistic and creative skills. 
Author:

Lyndsay Wise, Former EMA Analyst


 




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