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Slides
Slides: Transforming End-User Support with Next-Gen ITSM - Part 1
Date: 10/05/2017 Length: 13 slides Cost: $0.00

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Abstract:

Research from leading IT analyst firm Enterprise Management Associates (EMA) shows that IT service management (ITSM) roles are becoming more strategic. At the same time, the need for ITSM teams to do more with less is also becoming more prevalent.

How can ITSM teams successfully address this dual challenge? check out these slides, based on the webinar, to find out!

Author:

Dennis Drogseth


 




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