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White Paper
The Business Evolution: From Incident Management to Critical Event Management
Date: 11/22/2017 Length: 6 pages Cost: $99.00

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Abstract:
Incident management and incident response are narrowly focused on tools and processes used to resolve a single IT incident at a time. But the increase in the number and variety of risks enterprises face is creating a need for a more holistic response. More mature Critical Event Management Systems that centralize a range of data feeds and enable fast communication among key participants can help bring about a more integrated response to a variety of emergencies, including severe weather, workplace violence, terrorism and IT incidents. Such systems should be architected to support a variety of activities, including the ability to assess, locate, act, analyze, visualize, and orchestrate, communicate, and collaborate.
Author:

Paula Musich


 




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