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EMA Impact Brief
Quest Delivers a Pragmatic Approach to Business Service Management with its Magnum Technologies Integration
Date: 08/27/2007 Length: 3 pages Cost: $25.00

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Abstract:
When Quest acquired Magnum Technologies in May of 2007, it not only acquired a significant capability in network root cause, performance and service management, but also an effective capability for assimilating information from multiple sources in support of BSM. This in effect becomes a citizen CMDB. This report looks at what the acquisition means from a BSM perspective as a pragmatic approach to integrated service management.
Author:

Dennis Drogseth


 




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