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The Changing Face of Asset Management: Merging Asset, Service, and Financial Management
Abstract: Asset management is a long-standing IT discipline with specific functions focused on tracking IT assets, their characteristics, and location/use within the enterprise. Yet, IT is maturing and so is IT asset management. ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) research shows that IT assets are increasingly being managed as a continuum with service management and IT financial management. This study surveyed 290 respondents and 63% of the group is either managing or planning to manage assets and services together. Asset management in its traditional sense is being swept up in the cultural and maturity changes that are moving IT to a service-based management paradigm. At the same time, IT finances, driven by budget and governance concerns, are adding to the requirements for IT to create a trio of disciplines including finance, assets, and services—working together to deliver on “next-generation asset management (NGAM).” |
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