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Webinar: Business Service Management: Strategies for Success in 2009 Date: 05/07/2009 |
Author:EMA Staff |
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Current Users: New Users: |
Coverage Area: Service Management |
Content Type: Webinar |
Length: 45 minutes |
| Abstract: An array of IT management tools, products and processes is available to help ensure IT organizations deliver value. Yet one of the most talked about objectives for IT organizations - alignment between business and IT - remains elusive. This is where Business Service Management (BSM) comes into play. In the first half of 2009, Enterprise Management Associates (EMA) completed a new primary research study of the BSM segment. Join EMA Research Director Paul Burns for this 45-minute Webinar to get highlights from this latest research and: - Learn how BSM can help align your IT organization with business Whether you are new to BSM or already implementing a BSM solution, attend this informative Webinar and get best practice advice for your BSM strategy! *This Webinar is a sponsored event, and EMA shares registration information with the event sponsors. |
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