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Webinar:
Business Service Management: Strategies for Success in 2009

Date: 05/07/2009

Author:
EMA Staff

Current Users:

New Users:

Price: $25.00

Coverage Area:
Service Management

Content Type:
Webinar

Length:
45 minutes

Abstract:
An array of IT management tools, products and processes is available to help ensure IT organizations deliver value. Yet one of the most talked about objectives for IT organizations - alignment between business and IT - remains elusive. This is where Business Service Management (BSM) comes into play.

In the first half of 2009, Enterprise Management Associates (EMA) completed a new primary research study of the BSM segment. Join EMA Research Director Paul Burns for this 45-minute Webinar to get highlights from this latest research and:

   - Learn how BSM can help align your IT organization with business
     objectives
   - Understand the most important elements of BSM solutions
   - Hear how IT organizations are getting the most out of their BSM
     solutions

Whether you are new to BSM or already implementing a BSM solution, attend this informative Webinar and get best practice advice for your BSM strategy!

*This Webinar is a sponsored event, and EMA shares registration information with the event sponsors.

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