>>Pierluigi Buonicore, Product Manager, Research in Motion (RIM)
>>Jonathan Evans, Product Marketing, Research in Motion (RIM)
>>Jon Haworth,Product Marketing Manager, HP

Behind every executive’s BlackBerry is a complex IT infrastructure for delivering messages and mission-critical mobile applications. So, when performance or availability issues occur, the Operations Team has no time to waste in identifying the cause of the problem and fixing it. Using a single event monitoring console improves visibility across the BlackBerry ecosystem and streamlines communications among your subject matter expert teams - enabling faster problem resolution and less downtime.

In this one-hour Webinar EMA VP Dennis Drogseth, Research in Motion (RIM) Product Manager Pierluigi Buonicore, Jonathan Evans from RIM Product Marketing, and HP Product Marketing Manager Jon Haworth will explore solutions that will enable a holistic support environment for managing BlackBerry resources across the enterprise.  Topics of discussion will include how to:

*Identify the most common challenges to enterprise BlackBerry management
*Utilize best practices, such as ITIL, to increase the supportability of mobile devices
*Enable prompt problem identification and improved time to resolution
*Evaluate new solutions that will enable a common interface for managing enterprise BlackBerry support services

This is a can’t-miss event for any organization supporting BlackBerry devices or looking to empower their mobile workforce.

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

*BlackBerry Winner to be selected the week of Nov. 9, 2009. Winner will get a current BlackBerry based on product availability.