Quality of Experience and End User Experience monitoring are hot topics as transactional complexity has increased due to the advent of SOA, virtualization, cloud computing, and composite applications.

What are the current approaches to managing end-user experience? What are the strengths and weaknesses of each approach? What is the future of the end-user experience management market?

These are just a few of the questions that this one-hour Webinar will cover as EMA Research Director Julie Craig presents her unique vision for end-user experience management, as well as addresses:

*What IT has to know to ensure the end-user experience is positive
*How to achieve full visibility into transaction flows to ensure they don’t get lost
*The confluence of end-user experience monitoring with end-to-end transaction management

OpTier Vice President of Product Marketing Russell Rothstein will conclude this informative event by describing how OpTier’s business transaction management (BTM) technology is positioned to deliver on the evolution of IT service management.

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.