Abstract: IT services and the hardware and software infrastructure supporting them have become increasingly critical to enterprises and mid-tier businesses – as they are producing competitive advantages in productivity, revenue generation, and enabling new, more effective business models. At the same time, cost pressures from macro-economic factors are constraining IT budgets and IT resources dramatically. Clearly, then, proceeding with traditional approaches to managing and optimizing infrastructure, software and operational assets and services can’t answer all the demands of this brave new world.
As a result of this, there has never been a better time for new and innovative technology solutions to help enable more effective ways for communicating, monitoring and managing IT and business infrastructure, hardware and software investments.
This report looks at some of the market and technology factors surrounding these conditions in more detail. It then introduces BDNA’s IT Genome Center—which provides a unique, innovative and pragmatic way to support IT in the multi-faceted decision making so central to adapting to these changing conditions. |
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