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White Paper: Taking Control of Change: Optimizing your Environment for More Effective IT Service Delivery
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 Author:Dennis Drogseth |
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Abstract: This white paper presents some perspectives on the most critical factors driving IT organizations to find more effective ways of managing change. It will then present some recommendations for planning successful change management initiatives, including key technologies such as discovery and configuration management that are central to effective control of the change management process. Finally, this report will introduce SunView’s ChangeGear solution, which provides a versatile and functionally rich offering for addressing change management concerns with comparatively minimal administrative overhead. Such a pragmatic approach is, EMA believes, a refreshing alternative compared to many solutions that require extensive coded customization and extended, costly deployments. |
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