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White Paper: Is ITIL Right for Medium Enterprises?
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 Author:Steve Brasen |
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Abstract: As ITIL grows in acceptance in large enterprises, mid-market companies have begun to wonder if the well established implementation of best practices is for them as well. In this white paper, Enterprise Management Associates interprets the value of ITIL for medium businesses, indicates which portions of ITIL are most appropriate for mid-sized companies, and provides a guide for identifying tools and processes that will ensure success in implementing ITIL processes. |
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