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IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING

Webinar:
How Measuring User Experience Can Drive Successful IT Service Delivery

Date: 12/16/2008 Length: 60 minutes Add To Cart   Cost: $25.00
Author:
Dennis Drogseth






Abstract:
Understanding Quality of Experience (QoE) helps IT and business planners better assess how effectively IT services – from Web applications and client/server ERP applications to VoIP and rich media – are being utilized by their service consumers.

Join Enterprise Management Associates (EMA) Vice President Dennis Drogseth for a discussion on this topic and to hear highlights from the latest EMA QoE research report. During this one-hour Webinar, Dennis will provide insights into how businesses and IT professionals can:

  • Leverage QoE-related technologies
  • Establish better processes for working together
  • Prioritize technology and organizational priorities, as well as processes
  • Common roadblocks and recommendations to overcome them

If you are interested in making the most of your IT services, this is a can’t-miss event!

Please note: This is a sponsored Webinar and EMA shares registration information with the event sponsor.

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