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Information Security, Risk, and Compliance Management 
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Our Analyst Team

Vice President of Research

Chris Steffen

Chris has over 25 years of industry experience as a noted information security executive, technical evangelist and presenter, focusing on IT and information security management/leadership, cloud security and regulatory compliance. He has had a variety of non-technical professional roles, with his technical career starting in the financial services sector at a credit reporting company, building the technical operations group and the security/compliance practices before leaving as the Principal Technical Architect. He has been the Director of Information Technology for a manufacturing company and the Chief Evangelist for several large technical companies, focusing on cloud security and cloud application transformation. Chris also held the position of CIO of a financial services firm, overseeing the technology-related functions of the enterprise.

President and COO

Dan Twing

As President and COO of Enterprise Management Associates, Dan develops and executes strategic market research, delivers value to IT organizations through consulting engagements, and directs product developments and marketing efforts. Dan has over 30 years of experience in information systems, software development, and technology outsourcing.

Research Director

Ken Buckler

Ken has over 15 years of industry experience as a noted information and cybersecurity engineer, software developer, author, and presenter, focusing on big security data analytics and Federal Information Security Management Act (FISMA) and NIST 800-53 compliance. Focusing on strict federal security standards, Ken has consulted with numerous federal organizations, including Defense Information Systems Agency (DISA), Department of Veterans Affairs, and the Census Bureau.

Vice President of Research

Shamus McGillicuddy

Shamus leads the network infrastructure and operations practice at Enterprise Management Associates (EMA). His practice focuses on all aspects of managing enterprise networks, including network automation, AIO-driven network management, network observability, multi-cloud networking, and WAN transformation.

Research Director

Parker Hathcock

Parker leads the IT and business services practice at Enterprise Management Associates (EMA), focusing on the convergence of IT service management (ITSM), enterprise service management (ESM), IT operations management (ITOM), AIOps, asset management, end-user experience, and business outcomes.

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Live Webinar 02/10/2026

Navigating the Identity Crisis: Bridging the Gap Between Strategic Intent and Operational Reality in Identity Governance Administration (IGA)

Based on new research from Enterprise Management Associates (EMA) surveying 135 IT decision-makers a…
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Live Webinar 02/05/2026

From Workload Automation to Agentic Orchestration: What the 2025 EMA™ Radar Reveals About Enterprise Control

New EMA research reveals rising enterprise expectations for orchestration scale, governance, observa…
Blog 01/19/2026

The “Triple Threat” of 2026: Why Your AI Workforce Is Your Biggest Security Blind Spot

In 2026, AI agents create a new security blind spot as agentic risk, identity governance gaps, and v…
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Featured 01/16/2026

Mean Time To Insight – Episode 20: 2026 NetOps Predictions

Explore how network infrastructure and operations teams will evolve in 2026 as AI, cloud, and automa…
EMA CyberSecurity Awesomeness Podcast
Podcast 01/16/2026

Cybersecurity Awesomeness Podcast – Episode 141: Internet of All Things

Cybersecurity Awesomeness Podcast explores IoT privacy and security risks revealed at CES, highlight…