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Cloud Development
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Information Security, Risk, and Compliance Management 
Intelligent Automation
Network Infrastructure and Operations 

Our Analyst Team

Vice President of Research

Chris Steffen

Chris has over 25 years of industry experience as a noted information security executive, technical evangelist and presenter, focusing on IT and information security management/leadership, cloud security and regulatory compliance. He has had a variety of non-technical professional roles, with his technical career starting in the financial services sector at a credit reporting company, building the technical operations group and the security/compliance practices before leaving as the Principal Technical Architect. He has been the Director of Information Technology for a manufacturing company and the Chief Evangelist for several large technical companies, focusing on cloud security and cloud application transformation. Chris also held the position of CIO of a financial services firm, overseeing the technology-related functions of the enterprise.

President and COO

Dan Twing

As President and COO of Enterprise Management Associates, Dan develops and executes strategic market research, delivers value to IT organizations through consulting engagements, and directs product developments and marketing efforts. Dan has over 30 years of experience in information systems, software development, and technology outsourcing.

Research Director

Ken Buckler

Ken has over 15 years of industry experience as a noted information and cybersecurity engineer, software developer, author, and presenter, focusing on big security data analytics and Federal Information Security Management Act (FISMA) and NIST 800-53 compliance. Focusing on strict federal security standards, Ken has consulted with numerous federal organizations, including Defense Information Systems Agency (DISA), Department of Veterans Affairs, and the Census Bureau.

Vice President of Research

Shamus McGillicuddy

Shamus leads the network infrastructure and operations practice at Enterprise Management Associates (EMA). His practice focuses on all aspects of managing enterprise networks, including network automation, AIO-driven network management, network observability, multi-cloud networking, and WAN transformation.

Research Director

Parker Hathcock

Parker leads the IT and business services practice at Enterprise Management Associates (EMA), focusing on the convergence of IT service management (ITSM), enterprise service management (ESM), IT operations management (ITOM), AIOps, asset management, end-user experience, and business outcomes.

Research Director

Herb Blecher

Herb leads the Data and Analytics practice at Enterprise Management Associates (EMA). His research examines how enterprises architect, govern, and operationalize data platforms to drive…

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Live Webinar 07/14/2026

Leveraging DSPM and Artificial Intelligence to Solve Data Security Challenges

Join EMA Vice President of Research Christopher Steffen as he explores how enterprises are adapting …
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Live Webinar 07/07/2026

From Outcomes to Authority: Defining the Enterprise Control Plane

Join Dan Twing, President and COO of Enterprise Management Associates (EMA), for an exclusive webina…
The CISO Has Left the Building — and Came Back in a Business Suit
Blog 06/08/2026

The CISO Has Left the Building — and Came Back in a Business Suit

The role of the Chief Information Security Officer (CISO) is undergoing a fundamental transformation…
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Featured 06/05/2026

Cybersecurity Awesomeness Podcast – Episode 160: Announcements from Microsoft Build 2026

In this episode of the Cybersecurity Awesomeness podcast, EMA's Chris Steffen and Ken Buckler discus…
EMA Mean Time to Insight (MTTI) Podcast
Podcast 05/31/2026

Mean Time To Insight – Episode 24: Network Observability Tool Sprawl

In this episode of the the Mean Time to Insight podcast, EMA's Shamus McGillicuddy explores why tool…