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Featured 07/22/2025

Unifying Compliance Across Hybrid Clouds: How Network and Security Teams Can Collaborate to Reduce Risk

by Shamus McGillicuddy

Research from Enterprise Management Associates (EMA) indicates that only 45% of enterprises effectively collaborate between network and security groups, and they often struggle to share tools. Join EMA Vice President of Research Shamus McGillicuddy, BackBox Director of Product Marketing Stephanie Stouck, and BackBox Technical Director Tony Dalton for an in-depth webinar on tackling this challeng.

Featured 07/11/2025

Cybersecurity Awesomeness Podcast – Episode 116: False Sense of Cybersecurity

by Chris Steffen

Featured 07/03/2025

Enterprise Automation Excellence: Ep. 16 – Breaking New Ground: The Biggest Changes to EMA’s Automation Radar in 16 Years

by Dan Twing

Featured 06/23/2025

EMA™ PRISM Report – Microsegmentation

by Chris Steffen

Explore our coverage areas

EMA’s in-depth coverage across diverse IT landscapes equips you with the insights
needed to navigate the complexities of today’s changing IT environment.

Cloud Development

Cloud Management

Digital Service Execution: IT Service, Experience, and Operations Management

Information Security, Risk, and Compliance Management

Intelligent Automation

Network Infrastructure and Operations

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Our Analyst Team

Vice President of Research

Chris Steffen

Chris has over 25 years of industry experience as a noted information security executive, technical evangelist and presenter, focusing on IT and information security management/leadership, cloud security and regulatory compliance. He has had a variety of non-technical professional roles, with his technical career starting in the financial services sector at a credit reporting company, building the technical operations group and the security/compliance practices before leaving as the Principal Technical Architect. He has been the Director of Information Technology for a manufacturing company and the Chief Evangelist for several large technical companies, focusing on cloud security and cloud application transformation. Chris also held the position of CIO of a financial services firm, overseeing the technology-related functions of the enterprise.

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President and COO

Dan Twing

As President and COO of Enterprise Management Associates, Dan develops and executes strategic market research, delivers value to IT organizations through consulting engagements, and directs product developments and marketing efforts. Dan has over 30 years of experience in information systems, software development, and technology outsourcing.

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Research Director

Ken Buckler

Ken has over 15 years of industry experience as a noted information and cybersecurity engineer, software developer, author, and presenter, focusing on big security data analytics and Federal Information Security Management Act (FISMA) and NIST 800-53 compliance. Focusing on strict federal security standards, Ken has consulted with numerous federal organizations, including Defense Information Systems Agency (DISA), Department of Veterans Affairs, and the Census Bureau.

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Vice President of Research

Shamus McGillicuddy

Shamus leads the network infrastructure and operations practice at Enterprise Management Associates (EMA). His practice focuses on all aspects of managing enterprise networks, including network automation, AIO-driven network management, network observability, multi-cloud networking, and WAN transformation.

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Research Director

Valerie O’Connell

Valerie leads the IT Service/Operations (ServiceOps) practice at Enterprise Management Associates (EMA). Her practice encompasses intersections and innovations across ITSM/ESM, ITOM, AIOps, asset management, end-user experience, and business context as they interact to deliver excellence in digital service. Valerie works with her clients to drive business. She excels at making the value proposition of complex products clear in crowded markets and at equipping sales forces to strike with precision.

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Vice President of Research (Emeritus)

Dennis Drogseth

Dennis joined Enterprise Management Associates in 1998 and currently manages the New Hampshire office. He has been a driving force in establishing EMA’s New England…

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Founder and CEO