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Our Analyst Team

Vice President of Research

Chris Steffen

Chris has over 25 years of industry experience as a noted information security executive, technical evangelist and presenter, focusing on IT and information security management/leadership, cloud security and regulatory compliance. He has had a variety of non-technical professional roles, with his technical career starting in the financial services sector at a credit reporting company, building the technical operations group and the security/compliance practices before leaving as the Principal Technical Architect. He has been the Director of Information Technology for a manufacturing company and the Chief Evangelist for several large technical companies, focusing on cloud security and cloud application transformation. Chris also held the position of CIO of a financial services firm, overseeing the technology-related functions of the enterprise.

President and COO

Dan Twing

As President and COO of Enterprise Management Associates, Dan develops and executes strategic market research, delivers value to IT organizations through consulting engagements, and directs product developments and marketing efforts. Dan has over 30 years of experience in information systems, software development, and technology outsourcing.

Vice President of Research

Shamus McGillicuddy

Shamus leads the network infrastructure and operations practice at Enterprise Management Associates (EMA). His practice focuses on all aspects of managing enterprise networks, including network automation, AIO-driven network management, network observability, multi-cloud networking, and WAN transformation.

Research Director

Parker Hathcock

Parker leads the IT and business services practice at Enterprise Management Associates (EMA), focusing on the convergence of IT service management (ITSM), enterprise service management (ESM), IT operations management (ITOM), AIOps, asset management, end-user experience, and business outcomes.

Owner and CEO

Herb Blecher

Herb leads the Data and Analytics practice at Enterprise Management Associates (EMA). His research examines how enterprises architect, govern, and operationalize data platforms to drive…

Cybersecurity Awesomeness Podcast 2026
Featured 08/14/2026

Cybersecurity Awesomeness Podcast – Episode 169: Black Hat Takeaways

On this episode of the Cybersecurity Awesomeness Podcast, EMA’s Chris Steffen shares his key takeawa…
Black Hat 2026 Recap: NHI, Data Security and the Ever Increasing Spend on All Things AI
Blog 08/11/2026

Black Hat 2026 Recap: NHI, Data Security and the Ever Increasing Spend on All Things AI

EMA's Chris Steffen breaks down the biggest shifts from this year's Black Hat conference and what th…
AI Hasn't Earned That Authority Yet
Blog 08/11/2026

AI Hasn’t Earned That Authority Yet

Can AI be trusted with more operational responsibility in enterprise IT? In this blog, Research Dire…
Cybersecurity Awesomeness Podcast 2026
Podcast 08/07/2026

Cybersecurity Awesomeness Podcast – Episode 168: Black Hat Preview

In this episode of EMA’s Cybersecurity Awesomeness podcast, Christopher Steffen previews the key sec…
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Featured 08/25/2026

Network Compliance Strategies: How Enterprises Align their Networks with Regulations and Security Requirements

Only 38% of enterprises have a successful network compliance practice. Join EMA VP Shamus McGillicud…