Analysts will share highlights from new research studies on IT service catalog
BOULDER, Colo., July 30, 2008 – Enterprise Management Associates (EMA) (www.www.enterprisemanagement.com), a leading IT management research and consulting firm, today announced it will host a number of free Webinars focused on IT management during the month of August 2008.
The EMA™ Webinars set for August include:
Tuesday, August 12, 2008 – 2 p.m. Eastern
Service Catalog – A Service Management Keystone and Much More
Recently, EMA completed extensive primary research to gain a better understanding of how IT service catalogs are selected, deployed and utilized in the enterprise. Senior analyst Paul Burns will share highlights from this study during this Webinar including topics such as: the expansion of the service catalog outside of IT; stand-alone vs. integrated service catalogs; business drivers for service catalog deployment; and expected benefits and returns on investment.
Tuesday, August 19, 2008 – 2 p.m. Eastern
CMDB Deployments in 2008: the Search for Value
In the past few years, the meaning of the Configuration Management Database (CMDB) has changed as strategies evolve, adoption accelerates and budgets increase. However, most CMDB deployments still suffer from politics, communication issues and confusion, and many still struggle to demonstrate value to business and IT leaders. During this Webinar, EMA vice president Dennis Drogseth will share key findings from Enterprise Management Associates’ new research on how CMDB deployments are evolving in 2008. Some of the key points he will cover include where and why investments are being made; how and to what extent metrics are being applied; recommendations for success; and regrets about what adopters would do differently.
Tuesday, August 26, 2008 – 2 p.m. Eastern
IT Speaks: Practices and Trends in Enterprise Application Management
Deploying business applications and vertical industry applications can be complicated and time-consuming. Managing them is even more of a challenge. Recent EMA research indicates that enterprise IT organizations know how to successfully deploy and maintain infrastructure. However, they continue to struggle to effectively deploy and manage the business services and applications that the infrastructure supports. Senior analyst Julie Craig will lead this Webinar, which will share highlights from a new survey of more than 200 IT professionals with application management responsibilites. She will cover strategies for managing enterprise applications; pain points; “most wanted” technology capabilities; and measurements of success in taking on this complex responsibility.
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.www.enterprisemanagement.com.