EMA Announces IT Management Webinars For January

Topics include ITSM best practices, reducing network management expenses and using service catalog to align IT and the business

BOULDER, Colo., Jan. 6, 2009 – Enterprise Management Associates (EMA) (www.www.enterprisemanagement.com), a leading IT management research and consulting firm, today announced it will host a number of free Webinars focused on IT management during the month of January 2009.

The EMA™ Webinars set for January include:

Thursday, Jan. 8, 2009 at 2:00 p.m. EST
Make the Most of ITSM in 2009: Best-Practice Advice from Your Peers
In late 2008, EMA investigated the big picture shaping current IT landscapes and 2009 IT Service Management (ITSM) strategic plans. During this one-hour Webinar, ITSM expert Chris Matney will share survey highlights; discuss best practices advice and real-world data on the ITSM landscape (including incident and problem management; the service desk; change, configuration and release management; the CMDB; service catalogs; and asset management); and explore the latest advancements in ITSM technology, process and cultural issues.

Wednesday, Jan. 21, 2009 at 1:00 p.m. EST
How to Reduce Network Management Expenses in 2009
According to a recent EMA survey, operational savings is the most critical business investment in network management. At the same time efficiencies are needed, new initiatives such as virtualization, data center consolidation, security and VOIP are pushing networks to the limit. In this one-hour Webinar, EMA vice president Dennis Drogseth and HP software and solutions product marketing manager Joe Fox will explore key questions such as:

* How do the megatrends in network management impact you?
* What are the best organizational and technical strategies for responding to these trends?
* How can an integrated lifecycle approach to network management help?
* What is the role of automation in reducing costs?

Tuesday Jan. 27, 2009 at 2:00 p.m. EST
Service Catalog: Dramatically Improving the IT / Business Relationship
During 2009, EMA expects more IT organizations than ever to implement a service catalog. The major benefit of this tool is that it provides answers to many of the issues and challenges befuddling the business/IT relationship. During this one-hour Webinar, EMA senior analyst Paul Burns and Numara Software director of product management Michele McFadden will review the top service catalog benefits as indicated by real-world adopters; highlight the most important elements of a successful service catalog; and  discuss the IT management processes and tools most often integrated with the service catalog.



About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.www.enterprisemanagement.com.