Topics include defining IT services, automating network management and best practices for virtualization management
BOULDER, Colo., March 3, 2008 – Enterprise Management Associates (EMA), a leading IT management research and consulting firm, today announced it will host three free Webinars focused on IT management during the month of March, 2008.
The EMA™ Webinars set for March include:
Thurs., March 6, 2008 – 2 p.m. Eastern
EMA/HP – Simplify Network Management with Automation: Seven Pitfalls and Seven Key Technologies
The networked infrastructure is central to the delivery and management of critical business services. EMA vice president, Dennis Drogseth and HP product marketing manager Stelio D’Alo, will examine ways to help businesses adopt a more effective and cohesive approach to managing the network as a dynamic, performing asset. Key points to be covered include the seven most critical investments to make a network more supportive of lifecycle business objectives, the seven most dangerous pitfalls to avoid and how automation can help ensure compliance and manage growth
Thurs., March 20, 2008 – 2 p.m. Eastern
EMA – How to Define IT Services: The Cornerstone of ITSM
About 30 percent of IT Service Management (ITSM) projects are unable to move forward because of the struggle many IT professionals have in defining IT services. IT service definition is the first step in Service Portfolio Management, Service Level Management and ITSM. Hank Marquis, director of ITSM consulting at EMA, will explain a powerful, easy-to-use method for defining IT services during this Webinar. Topics Marquis will cover include how to create service definitions that make ITSM easier, ways to group services into a Service Catalog and the basics of Service Portfolio Management.
Tues., March 25, 2008 – 2 p.m. Eastern
Virtualization Management Best Practices: Critical Aspects of VMware Infrastructure Backup and Recovery
Virtualization serves a variety of different purposes to enterprises. Some of the key adoption drivers include business continuity, disaster recovery, improved SLAs and higher availability for mission-critical applications. However, many IT professionals do not realize the potential for devastating financial loss, compliance failures, data corruption and crippling downtime due to sub-standard virtual environment management practices. Andi Mann, research director at EMA, and Doug Hazelman, engineer manager at Veeam Software Systems, will cover the following topics during the Webinar: critical challenges of managing a virtualized environment, ways to overcome these challenges to deliver key IT and business goals and best practices for VMware backup and recovery.
About Enterprise Management Associates
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst and consulting firm dedicated to the IT management market. The firm provides IT vendors and enterprise IT professionals with objective insight into the real-world business value of long-established and emerging technologies, ranging from security, storage and IT Service Management (ITSM) to the Configuration Management Database (CMDB), virtualization and service-oriented architecture (SOA). Even with its rapid growth, EMA has never lost sight of the client, and continues to offer personalized support and convenient access to its analysts. For more information on the firm’s extensive library of IT management research, free online IT Management Solutions Center and IT consulting offerings, visit www.www.enterprisemanagement.com.