Enterprise Management Associates Announces IT Management Webinars for November

Topics include enterprise workload automation, BlackBerry management, and application development and management.

BOULDER, Colo., Nov. 2, 2009 – Enterprise Management Associates (EMA), a leading IT management research and consulting firm, today announced it will host a number of free Webinars focused on IT management during the month of November 2009.

The EMA™ Webinars set for November include:

Tuesday, Nov. 3, 2009 at 11:00 a.m. EST
The Evolution from Job Scheduling to Enterprise Workload Automation: Best Practices for a more Intelligent Workload Automation Approach
Enterprise Management Associates VP of  Research Andi Mann and ASG Senior Director of Solutions Management Ed Hallock will discuss IT Operational best practices and the business imperatives that mandate a more intelligent workload automation approach to traditional job scheduling. Topics will include:

*Why the current approach to enterprise job scheduling is no longer sustainable
*Best IT Operational practices and the emerging workload automation trends
*The critical requirements of workload automation to support your company’s strategic goals
*The link between workload automation and business services

Wednesday, Nov. 4, 2009 at 2:00 p.m. EST
Empowering a Mobile Workforce: A Holistic Approach to Managing your BlackBerry Ecosystem
EMA VP of Research Dennis Drogseth, Research in Motion (RIM) Product Manager Pierluigi Buonicore, Jonathan Evans from RIM Product Marketing, and HP Product Marketing Manager Jon Haworth will explore solutions that will enable a holistic support environment for managing BlackBerry resources across the enterprise.  Topics of discussion will include how to:

*Identify the most common challenges to enterprise BlackBerry management
*Utilize best practices, such as ITIL, to increase the supportability of mobile devices
*Enable prompt problem identification and improved time to resolution
*Evaluate new solutions that will enable a common interface for managing enterprise BlackBerry support services

Tuesday, Nov. 10, 2009 at 11:00 a.m. EST
End-Users and the Dreaded Black Hole: Five Ways to Make Sure User Transactions Do Not Get Lost in Space
EMA Research Director Julie Craig will present her vision for end-user experience management, as well as address:

*What IT has to know to ensure the end-user experience is positive
*How to achieve full visibility into transaction flows to ensure they don’t get lost
*The confluence of end-user experience monitoring with end-to-end transaction management

OpTier Vice President of Product Marketing Russell Rothstein will conclude this event by describing how OpTier’s business transaction management (BTM) technology is positioned to deliver on the evolution of IT service management.

Thursday, Nov. 12, 2009 at 9:00 a.m. EST
Unifying your Management Investments with Consolidated Event Management: A Real-time Complement to CMDB Systems
EMA VP of Research Dennis Drogseth and HP Product Marketing Executive Jon Haworth will present five proven tips to reduce incident resolution costs. Additional topics that will be covered include:

*Event and performance management strategy
*Impact of ITIL v3 and the concept of an operations bridge on people, processes, and tools
*Innovations that can help more cost-effectively manage events

Thursday, Nov. 19 2009 at 2:00 p.m. EST
Agile IT: A Better Approach to Application Development, Deployment, and Management
EMA Research Director Julie Craig, New Relic VP of Sales and Marketing Mike Malloy, and CTO of AboutUs.org, Co-author of the Agile Manifesto, inventor of Wiki, Hypercard Ward Cunningham will share how IT organizations can benefit from Agile IT. Topics covered include:

*How some organizations are moving new business software features into production in days, not months.
*How Operations and Applications teams can work together to form an “agile alliance.”
*How the on-demand SaaS model, which has transformed business applications, is now poised to change IT application management as well.
*How Cloud-based application management improves your team’s agility and cost effectiveness—but also demands a new approach to application management and support.

Wednesday, Nov. 25, 2009 at 9:00 a.m. EST
The Cloud & Your Applications: What is the Impact on Application Management?
Hear EMA Research Director Julie Craig share the early results of a recent EMA market research survey including:

*What is the “cloud effect”?
*What is the true impact of application-related problems?
*Which kinds of application management solutions yield the best business value?

You’ll also hear from HP Product Marketing Manager Amy Feldman, who will share customer best practices and success stories.


About EMA
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst firm that specializes in going “beyond the surface” to provide deep insight across the full spectrum of IT management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise IT professionals and IT vendors at www.www.enterprisemanagement.com or follow EMA on Twitter at http://twitter.com/ema_research.