BOULDER, CO., May 16, 2012 – Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, today announced it will host a free IT management Webinar entitled “Real-World CMDB.”
Little in ITIL is more controversial or misunderstood than the Configuration Management Database (CMDB). For this practitioner-focused session, EMA Research Director and author of "Architecture and Patterns for IT: Service Management, Resource Planning, and Governance (Making Shoes for the Cobbler’s Children)," Charlie Betz, will provide in-the-trenches perspectives on:
Building the CMDB business case, including quantifiable benefits ITIL doesn’t talk about
Real-world CMDB integrations
CMDB services and who needs them
The agile and iterative CMDB
The 3 most important data points for your CMDB
All cases are drawn directly from personal experience and represent significant challenges in people, process, and technology. Specific process, data, and system integration models will be presented as appropriate, in detail.
Who:
Charles Betz, Research Director, EMA
When:
Thursday, May 24, 2012
11:00 am Pacific / 2:00 pm Eastern
Where:
Those who are interested in joining this Webinar can register at: http://research.www.enterprisemanagement.com/real-world-cmdb-pr.html
About Enterprise Management Associates (EMA)
Founded in 1996, EMA is a leading industry analyst firm that provides deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at www.www.enterprisemanagement.com or blogs.www.enterprisemanagement.com. You can also follow EMA on Twitter or EMA on Facebook.