Digitate Extends Agentic AI Platform to Accelerate Autonomous, Ticketless IT and Business Operations

Digitate launched a major update to its ignio™ platform, introducing a suite of specialized AI agents and AI assistants built to enable autonomous, ticketless enterprise operations. Designed to support distinct enterprise personas, including IT operations, SRE teams, and CIOs, the new agents are capable of goal-oriented, context-aware reasoning and execution. By advancing its agentic AI architecture, Digitate is reinforcing its long-standing mission to shift organizations from reactive, ticket-based IT toward proactive, intelligent autonomy. The announcement reflects a growing industry trend: AI agents are no longer conceptual. They are now purpose-built for real-world enterprise tasks, equipped with observability, contextual learning, and execution capabilities. This release positions Digitate as a serious contender in the emerging category of enterprise agentic platforms, directly aligned with IT’s need for scalable AI action under enterprise control.