EMA Research Report: Orchestrating Digital Workspaces

Expanding requirements for workforce mobility, heterogeneous device support, and distributed software ecosystems have challenged organizations to provide secure and reliable IT resources using traditional endpoint management processes. To empower more technology-reliant workforces, organizations must transition distributed desktop and mobile devices user environments to cloud-hosted software aggregation services. These “digital workspaces” enable standardized business work environments that are fully customizable, easy to maintain, secure, and accessible from any device at any location at any time. While many IT managers recognize the value of a digital workspace approach to endpoint management, most are unaware of the critical solutions and implementation tasks that must be performed to enable such a platform. Leveraging results from survey based primary research along with industry established best practices , EMA has developed a five-step maturity model providing prescriptive guidance on the most pragmatic method for transitioning from a traditional distributed desktop environment to user-focused digital workspaces.