How Does a Data Management Company Become a CX Company?
Category: Impact BriefOn February 28, 2020, Informatica® celebrated its one-year anniversary for the announcement of the acquisition of AllSight, an AI-enabled customer insights startup. During the past year, AllSight moved Informatica solutions upstream to provide value to customer experience (CX) as part of their 360 Customer Insights offering.
EMA
Other Resources:
See All Resources
Broadcom Advances VMware Tanzu Toward a Governed Enterprise Agent Platform
Broadcom has announced AI-ready data foundations for VMware Tanzu Platform, the official agent platf...
ServiceNow Introduces Autonomous Security to Embed Prevention Across the Enterprise
ServiceNow has announced an acceleration of its Autonomous Security vision with six unified solution...
Virtana Extends AI Factory Observability to HPE AI Factory Infrastructure
Virtana has announced support for HPE AI Factory, including HPE AI-ready server infrastructure, thro...
TeamViewer and ServiceNow Partner to Connect Endpoint Intelligence with Agentic IT Workflows
TeamViewer and ServiceNow have announced a multi-year strategic technology partnership that will int...
Dynatrace Extends Observability into Autonomous Cloud Operations
On July 27, 2026, Dynatrace expanded Dynatrace Intelligence to move enterprise IT operations beyond ...
Infoblox Acquires Kentik: Combining Network Control Plane with Carrier-Class Observability
Infoblox, the leading provider of DNS, DHCP, and IP address management (DD) technology, announced it...
ServiceNow and Accenture Launch AI-Powered Services to Modernize Enterprise Risk Operations
ServiceNow and Accenture have launched a joint offering that helps enterprises move from legacy cybe...
BMC Helix Enters a New Chapter as a Standalone ServiceOps and Agentic AI Provider
Montagu, a mid-market private equity firm, has agreed to acquire a majority stake in BMC Helix throu...
EfficientIP Poised for Aggressive Growth in DDI and DNS Security Markets After Acquisition by Francisco Partners
San Francisco-based private equity firm Francisco Partners announced its acquisition of EfficientIP ...
BMC Advances Control-M Toward an Enterprise AI Control Plane
BMC’s July 2026 Control-M release reflects the company’s strategic direction toward enterprise-wide ...Other by this analyst:
Cradlepoint NetCloud Exchange Offers Cloud-Native Headend for Scalable 5G SD-WAN and ZTNA
The newest iteration of Cradlepoint’s NetCloud solution extends the architecture to make it easier f...
Gigamon Enhances APM Integration and Container Visibility with GigaVUE 6.0
Gigamon beefed up its network visibility portfolio by adding integrations with most major APM soluti...
Cambium Adds SD-WAN and Security, Unifying Management of End-to-End Networking Portfolio
Cambium Networks recently introduced a consolidated network framework that adds SD-WAN and expanded ...