Microsoft Teams vs. MTTR
Category: E-bookEarly in 2024, EMA conducted in-depth research on the current state of incident management. A global panel of IT leaders weighed in on a range of topics including automation, AI, processes, metrics, and organizational issues. This eBook takes a research-based look at the human side of the MTTR equation and concludes that it is low-hanging fruit – ripe for time-saving improvement.
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