The 2021 State of Data and What’s Next
Category: E-bookThe COVID-19 pandemic, along with universal global shutdowns, changed the way people live and do business. Organizations with strong digital heritage or successful digital transformation fared well in the downturn. As a result, competitors have been forced to quickly move to modern architectures that enable intelligent digital decisions for all.
EMA
Other Resources:
See All Resources
AIOps-powered IT service: insight for action
Thousands of global IT leaders inform EMA’s research-based views of AIOps. The bottom line is that A...
AI and GenAI: Redefining IT service
EMA recently enlisted a global panel of IT service and IT operations professionals to examine the ro...
ITAM 2024: The CxO perspective…because business runs on IT assets
This ebook summarizes EMA’s 4th annual research on the state of ITAM. It examines changes that are u...
Microsoft Teams vs. MTTR
Early in 2024, EMA conducted in-depth research on the current state of incident management. A globa...
IT outages: 2024 costs and containment
For more than a decade, industry pundits and press pegged the cost of an IT outage at $5,600 per min...
Modern ITSM – an untapped gamechanger for midsized organizations
When it comes to delivering great IT service experiences, midsized organizations are held to the sam...
Multi-Cloud Architecture Requires Application- Aligned Networks
Using two or three IaaS providers is standard. Enterprises are rapidly embracing multi-cloud archite...
A business view of IT asset management: Current state and near-term outlook
The third in a series of annual research initiatives on the state of IT asset management (ITAM), thi...
IT Executive Survey 2023: Global Banking, Finance, and Insurance Technology Insights
Digital transformation describes a “digital first” vision of customer experiences across all areas o...