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Title Report Type Release Date  Author Abstract
Reinventing ITSM: ScienceLogic Summary with Case Study Case Study 06/28/2019 Valerie O'Connell ScienceLogic teams up with ServiceNow for integrated service management across a large, complex IT infrastructure.
Reinventing ITSM: Digitate Summary with Case Study Case Study 06/24/2019 Valerie O'Connell Digitate’s ignio integrates with ServiceNow and other solutions to bringcohesion, machine learning, and automa tion in support o f IT transformation.
ParkMyCloud Delivers Dramatic and Immediate Values at Foster Moore Case Study 05/29/2019 Dennis Drogseth Since 2015, ParkMyCloud’s customer base has grown more than forty-six times, expanding beyond smaller and mid-tier environments to include large enterprises, government, and MSPs. It also evolved to support Azure, Google Cloud, and Alibaba Clou...
Athenahealth Streamlines Network Management with Infosim StableNet Case Study 04/08/2019 Shamus McGillicuddy Athenahealth, a provider of cloud-based healthcare software, will replace more than a half-dozen standalone network management tools with Infosim StableNet. StableNet, an enterprise network availability and performance management system, will help un...
Symphony SummitAI Case Study: A Revolution in AI-Powered ITSM Case Study 04/02/2019 Valerie O'Connell EMA recently spoke with the VP Digital Enterprise-as-a-Service at a multibillion dollar global leader in its field. As our conversation illustrated, this company is also an innovator in the radical transformation that an enterprise can make when it a...
SAP Security: How One Company Broke Down IT Silos to Make Accountability Job 1 Case Study 11/19/2018 Paula Musich Recognition of the unique security requirements and issues in securing (SAP) enterprise resource planning environments is gaining greater attention in the information security market. The complexity of SAP’s systems can lead to insecure configu...
Large Enterprise Achieves Comprehensive Visiblity with SolarWinds Network Automation Manager Case Study 08/08/2018 Shamus McGillicuddy A large enterprise is using SolarWinds® Network Automation Manager (NAM) to manage a complex, distributed network. The company's network team uses the solution to monitor and troubleshoot the network, manage change, and support next-generation te...
Los Angeles' IT Organization Adopts Infosim StableNet for Network Monitoring Case Study 01/16/2018 Shamus McGillicuddy The network operation center (NOC) for the city of Los Angeles had been investigating various network management platforms to gain adequate visibility into a complex municipal network. When it implemented Infosim StableNet for infrastructure monitori...
Global Manufacturer Transforms Wireless Network Operations With 7SIGNAL Case Study 07/17/2017 Shamus McGillicuddy A global manufacturer with a complex multivendor wireless LAN adopted 7SIGNAL EyeQ to improve wireless network operations. 7SIGNAL leverages active and passive testing in the wireless environment to provide sustained client-side network monitoring at...
Enabling Self-Service BI Success: TimeXtender's Discovery Hub Bridges the Gap Between Business and IT Case Study 05/11/2017 John Myers, Former EMA Analyst As data-driven cultures continue to develop and data-driven organizations garner larger segments of the market, executives are looking at the best practices of those companies to see how they can replicate their results. One key component of a data-d...
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