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Title	Report Type	Release Date	Author	Abstract
How to Define IT Services: The Cornerstone of ITSM	Webinar	03/20/2008	EMA Staff	Managing IT by service and not technology is the message of ITIL v3. Unfortunately, most IT professionals really struggle with defining IT services. In fact, some 30% of ITSM projects are unable to move forward because of this roadblock.IT service de...
EMA All-Stars in Enterprise Systems Management for 2008	Webinar	02/12/2008	EMA Staff	Enterprise Management Associates recently showcased our choice for the very best vendors in 18 distinct enterprise systems management disciplines, including virtualization, data center automation, change management, systems configuration management, ...
SLM/BSM Market Sizing 2007 Research	Webinar	01/17/2008	EMA Staff	Service Level Management (SLM) and Business Service Management (BSM) are growing market segments. BSM, in particular, is taking on a life of its own. Enterprise Management Associates (EMA), which has been covering the SLM and BSM markets since 1998, ...
Data Center Automation: A How to Guide to an Effective Getting-Started Strategy	Webinar	10/25/2007	EMA Staff	Data center automation covers a range of niche disciplines, including configuration management, provisioning, inventory, workload automation, and more. To be sure, navigating through this maze of options can be daunting. It doesn't have to be, howeve...
Network Change and Configuration Adoption and Market Development	Webinar	10/18/2007	EMA Staff	The Network Change and Configuration (NCCM) market segment is a relatively new addition to the broader IT management market, yet is growing in strategic importance. Paul Burns, EMA Senior Analyst, will explore key aspects of this developing market fr...
The Evolved Service Desk - Meeting the Demands of Today's Saavy IT User	Webinar	09/18/2007	EMA Staff	To be sure, the help desk market of the 80s has matured. Virtually all medium and large enterprises recognized the need for an IT help desk and supporting software long ago and purchased solutions to support this endeavor. Small businesses invested i...
2007 User Perceptions and Priorities in Service Level Management	Webinar	09/06/2007	EMA Staff	Since 2003, Lisa Erickson-Harris, Senior Analyst at EMA, has surveyed users about Service Level Management (SLM) initiatives. With the largest respondent pool to date, this survey examines enterprise adoption of SLM, drivers, benefits, priorities, an...
Systems Change and Configuration Management: A Guide to Choosing Effective Solutions for Today's IT Challenges	Webinar	08/28/2007	Steve Brasen - Former EMA Analyst	Today's IT operations teams face significant challenges in navigating the complexities of ever expanding IT requirements. Responding to these systems management needs are Change and Configuration Management (CCM) solutions that provide both the detai...
A How-To Guide to Continuous Data Protection: Practical Ways to Make Informed CDP Decisions	Webinar	07/10/2007	EMA Staff	Since it first began appearing in enterprise data centers a few years ago, Continuous Data Protection (CDP) has quickly moved from being an experimental technology to playing a major role in data protection strategies. But what exactly is CDP? If we ...
Application Security - A Strategic Domain of Enterprise Risk Management	Webinar	03/29/2007	EMA Staff	Threats to IT security are skyrocketing, sensitive enterprise information is increasingly at risk, and regulators are aggressively tightening enforcement. The applications that drive the enterprise are at the center of this brewing storm. Why? Becaus...
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