Enterprise Ready Intelligent Capture: How Financial Organizations Drive Efficiencies by Making Critical Improvements to Paper-bound Processes and Workflow
The financial services industry has always taken a lead in leveraging technology to drive efficiencies. However, the sheer volume of paper and electronic documents is threatening to overwhelm even the most forward thinking organizations. Mortgages, policies, applications, loans and statements create a torrent of paper that can challenge any enterprise. Inundated by paper documents, electronic forms and the problems of processing them, public cases of banks losing documents, sending incorrect documents, or mishandling loan data are on the rise.
Financial services organizations often find that their process-reliance on paper (physical or electronic) encourages inefficiencies, heightens compliance risk, and hinders customer service. Organizations looking to leverage capture technology in departmental, centralized or distributed implementations should consider the attributes of Enterprise Ready Intelligent Capture in their strategic planning efforts.