Enterprise Ready Intelligent Capture: How Government Agencies Succeed in Making Critical Improvements to Paper-bound Processes and Workflow
Whether at the federal level, state, or even county or township, government finds itself on the front lines of a raging battle to understand, manage and process paper documents. Tax returns, health records, social services cases, DMV applications, and land records create a torrent of paper that can challenge any organization. Overwhelmed by paper documents, and the problems of processing them, government has earned a reputation for spending too much on processes and delivering too little services in return.
Government agencies often find that their process-reliance on paper inhibits optimum efficiency, increases compliancy risk and hinders service. Agencies looking to leverage capture technology in departmental, centralized or distributed implementations should consider the attributes of Enterprise Ready Intelligent Capture in their strategic planning efforts.